Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise, moving away from traditional formal hotel settings. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we depend on you to deliver exceptional service that sets us apart.
Join us and enjoy benefits such as:
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
* Friends and Family discounted stays from £49 including breakfast.
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
* 30% discount on and off shift in our Village Hotel Starbucks stores.
* Excellent training and development, including Rising Stars and Talent Academy programmes.
* Innovative training using our Mobile Gaming platform across various hotel areas.
* Discounts and cashback offers on many High Street Brands and Supermarkets.
* Well-being and Healthcare benefits, with monthly programs supporting mental health.
* Mental health support with first aiders and up to 2 mental health days annually.
* Financial wellbeing support and salary drawdown via Wagestream.
* Access to our Employee Assistance Programme for support and counselling.
* Flexible working hours.
* A fun, inclusive work environment with regular team events.
* Reward and Recognition schemes, anniversary rewards, and community events.
* Electric car salary sacrifice scheme.
* Your birthday off guaranteed.
* Discounted Health Cash plan and Sick pay Insurance.
* Participation in BIG People Days to celebrate employees and communities.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme and Life Insurance.
* T&Cs apply based on your contract.
Our hotels operate 24/7, with a vibrant Pub and Grill and a busy health club. As a Night Porter, you will ensure exceptional service throughout the night, working with the team to solve problems proactively and support all departments. Your role involves every step of the customer journey, from check-in to room service and bar service.
What we need from you:
* Understanding of excellent customer service.
* Ability to resolve guest issues efficiently and positively.
* Initiative and independence in your work.
* Awareness of what a good job looks like.
* Ability to build and maintain strong relationships with all departments.
Please note - All offers are subject to a successful DBS check in this role.
Come and be part of something new and special - Work, Grow & Play the Village Way!
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