Job Title
1. Excellent opportunity to embark on a rewarding career with high earning potential, whilst supporting the growth of our Financial Services portfolio
2. 35 hours per week, working 2 days 11 am - 7pm, and 3 days 9am - 5pm
3. Initially, you’ll be working in the office full time, transferring to 80% homeworking and 20% in Stratford-upon-Avon or Glasgow once training has been completed.
About the role
We have an exciting opportunity available for three Non-Advised Sales Consultant to join the team within Financial Services Sales on a permanent and 12-month FTC basis, due to growth within the business.
As a Non-Advised Sales Consultant, you’ll support customers by understanding their circumstances, providing them with information about the Financial Services products available to them, and completing the necessary administrative duties, and adhering to regulatory processes and quality standards throughout.
To support the growth of our Financial Services portfolio, you’ll develop and maintain effective relationships with our Financial Services team as well as the NFU Mutual Agency Network to drive the volume and improve the quality of leads generated. Not only will this support you to hit your targets, but in turn develop the non-advised channel.
We’re a team that puts our customers at the heart of everything we do. It’s what we’ve built our reputation on, and as a Non-Advised Sales Consultant, you’ll ensure we continue to deliver this outstanding service, bringing your personality to the role and establishing relationships with our customers. We’re all about warm personalities, quality conversations and a customer-first attitude, driven by a commitment to deliver meaningful results and strong sales performance.
This is a unique opportunity to start your career within Financial Services, benefiting from a thorough training program to ensure that you’re fully up-to-speed and knowledgeable about our processes and products, before supporting customers.
This role is based in our Tiddington Head Office, just outside Stratford-Upon-Avon, or our Glasgow office. If based at Tiddington, you’ll be required to be in the office for a minimum of 3 months whilst carrying out classroom and desk based-training. If Glasgow is your local site, you will be required to attend Head Office for a 6 week induction training. To note, travel and accommodation costs will be covered by us.
This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”. Further information can be found in the .
About you
You're a highly motivated individual with a positive, can-do attitude, using your customer service or sales experience to consistently achieve targets. You’re organised and have excellent attention to detail when completing administrative tasks. You’ll thrive in this fast-paced working environment, able to communicate effectively with internal and external stakeholders to promote collaboration, and excellent customer experience.
To join the team, you’ll have:
4. Customer service skills, developed from face-to-face or telephone based customer service roles – essential
5. IT Literacy, with good working knowledge of Microsoft suite and IT systems; such as till systems or CRMS - essential
6. Resilience, able to handle set-backs and challenges well
7. Previous experience of working within a targeted or SLA driven environment - desirable
Professional or personal experience of Financial Services products would be advantageous but if you don’t have this knowledge, we’ll be able to give you all the training you need to succeed.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
8. Salary £30987
9. Annual bonus (up to 5% of salary)
10. Monthly bonus based on performance
11. Contributory pension scheme, up to 20%, including your 8% contribution
12. 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
13. A Family Friendly policy that helps you balance your work and family responsibilities
14. Access to savings at High Street brands, travel and supermarkets
15. £20 contribution to a monthly gym membership – subject to T&Cs
16. Health and wellbeing plan - cashback for dentist, opticians, physio and more
17. Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
18. Employee Volunteering - volunteer in the community for one day each year
19. Unlimited access to Refer a Friend £500 bonus scheme
20. Life Assurance cover of 4 x salary
21. Employee discounts of 15% on a range of NFU Mutual insurance policies.
22. Salary sacrifice employee car scheme - subject to eligibility
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.
Our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for ten consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.
Additionally, we were named in the LinkedIn Top 15 Companies 2025 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.