Department: Practice Recruitment
Location: Battersea
Compensation: £12.21 - £15.00 / hour
*Exciting Dental Receptionist Position - Dental Beauty Battersea*
*Full-Time Role - Monday-Friday & Some Saturdays*
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed practice, Dental Beauty
Battersea. This is a fantastic opportunity to join a vibrant and family-orientated practice team in the South West London area.
Dental Beauty Battersea is an award-winning practice located in South West London, offering a wide range of dental & aesthetic treatments, both on the NHS and privately. We have a fantastic team committed to delivering a brilliant experience for our patients, and are looking to add another member to this team.
The hours for the role are full-time,
Monday-Friday (8:30am-5:15pm) with occasional Saturdays (8:30am-4:15pm) .
Key Responsibilities
* Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
* Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
* Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
* Collect and record patient payments and pursue any debts in accordance with the practice payments policy
* To ensure compliances with DBP Information Governance Policy and GDPR
* Act as an ambassador for DBP company Vision, Ethos and Values; maintaining positive relationships with your colleagues
* To promote equality and diversity at all times and across all work activities, promoting Fairness, Respect, Equality, Dignity and Autonomy
Skills, Knowledge and Experience
* Ideally 1-2 years of experience in a front of house role, where you have demonstrated commitment and pursuit to develop
* Dentally software experience is preferred but not essential
* Ensuring CQC requirements are met at all times
* Experience in providing exceptional patient care/customer service
Benefits
* Highly competitive hourly rate between £12.21-£15 is on offer, varying depending on experience & qualifications
* Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
* Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
* Company wide all-expensed Christmas Party & Awards Night
* Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
* Company training events, lunch & learns, additional courses
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