Head Housekeeper
Caledonian is seeking an experienced and motivated Head Housekeeper to lead the housekeeping operation at The Caledonian Island Hotel in the Isle of Wight. This is a key leadership role for someone who takes pride in high standards, enjoys developing teams, and understands the importance of cleanliness in delivering an outstanding guest experience.
As Head Housekeeper, you will be responsible for the overall cleanliness and presentation of the hotel, ensuring consistently high standards across guest bedrooms and public areas. You will lead, motivate and support the housekeeping team while working closely with other departments to ensure smooth daily operations.
Key responsibilities include:
* Delivering an excellent guest experience by maintaining high standards of cleanliness throughout the hotel.
* Communicating daily tasks, priorities and standards to the housekeeping team.
* Supervising, coaching and supporting the housekeeping team, including shift scheduling and performance management.
* Communicating effectively with colleagues across all departments to contribute positively to the working environment.
* Ensuring compliance with hotel policies, procedures, and health & safety regulations.
* Developing and implementing cleaning schedules, procedures and standards.
* Managing inventory of cleaning supplies and equipment, ensuring appropriate stock levels are maintained.
About you
We're looking for a confident and organised leader with a passion for quality and people development.
You will:
*
o Have previous experience in a housekeeping supervisory or management role, ideally within a hotel environment.
o Demonstrate excellent organisational and leadership skills.
o Have a positive, can-do attitude and a hands-on approach.
o Be self-motivated and comfortable working in a fast-paced environment.
o Communicate clearly and work collaboratively with colleagues.
o Be flexible and able to work a variety of shift patterns, including weekends and holidays.
Benefits
In return for your commitment, we offer a competitive benefits package:
*
o 30 days annual leave, including bank holidays.
o A paid day off to celebrate your birthday.
o Significant employee discounts on Caledonian and partner holiday products.
o Company pension scheme.
o Possible live-in accommodation (hotel specific).
o Free staff parking (hotel specific).
o Ongoing training, leadership development and career progression opportunities within the Caledonian Hotel Collection.
About us
The hotel is part of the Caledonian Hotel Collection, one of the UK's leading providers of holidays and short breaks. We are proud to deliver high-quality experiences and exceptional service to our guests.
At Caledonian, we recognise that our people are central to our success. We invest in developing our teams, encourage ideas and innovation, and involve colleagues in shaping how we work and improve our standards.
Your contribution, leadership and commitment will be highly valued as part of the wider Caledonian team.
Diversity & Inclusion
Caledonian is proud to promote a culture of diversity and inclusion within our hotels. We are committed to creating a welcoming and supportive working environment where every individual's unique perspective and talent is valued and respected.