Client and operations manager

OpenDror Brighton, England, United Kingdom


Client and Operations Manager

OpenDror Brighton, England, United Kingdom

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Direct message the job poster from OpenDror

One of our clients is on the lookout for a calm and confident Client and Operations Manager to become the operational heartbeat of their creative business.

This hybrid role is based in Hove with some remote flexibility. It sits right at the centre of the team, where client experience meets internal efficiency. You’ll be the person who keeps the plates spinning without the drama.

You’ll be the one who keeps client communication warm, clear, and on point

makes sure projects run smoothly from pitch to delivery tracks budgets, reconciles invoices, and supports cashflow oversight manages project plans, schedules, deliverables, and timelines coordinates suppliers and freelancers owns the tech admin and ensures everything is ticking along behind the scenes spots risks or roadblocks before they turn into chaos

You’ll bring

experience in project coordination, operations, or account handling

confidence working across budgets, documents, and team calendars

calm energy under pressure and the ability to juggle competing priorities

familiarity with platforms like Google Workspace, Xero, and task trackers

a steady hand and a no nonsense approach to getting things done

Nice to have

financial or bookkeeping experience

an understanding of creative workflows or branding projects

an eye for process improvements and simple systems that keep everyone aligned

Why this role?

This is not a back-office job where you disappear into spreadsheets. You’ll be central, visible, and trusted. The team needs someone who brings clarity, control, and a human touch to a fast-moving business that cares deeply about its work. You’ll have real autonomy, a voice in how things evolve, and the chance to shape the operations of a thoughtful and values-led company.

If this sounds like you or someone you know, email me at dror@opendror.com.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Management and Manufacturing
* Industries

Business Consulting and Services

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