OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join the Close Brothers Invoice Finance business, working as part of the Risk & Assurance team, where you will effectively verify valid debts notified to the lender through contacting the client’s debtor base. Verifications will help identify warning signs of fraud, potential non-factorable debts & threats to Close Brothers' security.
Our ideal team member will have previous experience in carrying out verifications in a professional manner and promptly reporting any instances to appropriate stakeholders with excellent telephone manner.
RESPONSIBILITIES
* Ensure new business and existing client debt verification activities are completed in accordance with policy, with escalation of issues as appropriate.
* Verifications to be completed in a timely manner with appropriate contact notes maintained. Potential issues to be flagged for business awareness and for next steps to be decided.
* Provide high quality verifications and maintain good relationships with stakeholders – primarily Securities/Sales teams, Underwriters and Client Managers.
* Maintain awareness of the debt verification policy.
* Suggest updates and improvements to the debt verification processes as appropriate.
* Contribute to effective management of team workload with escalation of issues to Senior Verification & Ledger Administrator.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:
* Good communication skills both written and verbal.
* Ability to work under pressure dealing with high volumes of emails and phone calls.
* Good IT skills – especially proficient in Microsoft Outlook and Excel.
* Process driven with a desire to improve/understand processes and client bookkeeping practice.
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:
* Invoice Finance industry experience/ qualifications
* An understanding of business bookkeeping and debtors / creditors ledgers.
We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at or request a call back.
ABOUT US
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.