A lifestyle Hotel based on London's eccentric South Bank. With over 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.
As a Host at 12th Knot Rooftop Bar, you will be responsible for creating a welcoming and hospitable atmosphere for our guests from the moment they arrive. Your warm and engaging personality will set the tone for their experience as you greet them with a smile and assist with seating arrangements. This role requires excellent communication skills, attention to detail, and a passion for delivering exceptional hospitality. If you thrive in a fast-paced environment and enjoy interacting with people from all walks of life, this is the perfect opportunity for you to join our team.
Key Responsibilities:
* Greet guests warmly upon arrival and escort them to their seats, providing assistance as needed.
* Manage the seating rotation to ensure efficient use of space and timely service for all guests.
* Engage with guests in a friendly and professional manner, answering questions and providing recommendations as required.
* Monitor the waiting area and communicate estimated wait times to guests effectively.
* Collaborate with the bar and service teams to coordinate seating and ensure smooth operations.
* Maintain cleanliness and organization of the host stand and waiting area.
* Assist with other duties as needed to support the overall operation of the rooftop bar.
Salary £11.44 p/h plus tronc
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
* Guest experience including dinner and drinks
* Five complimentary nights a year at any of our hotels
* Friends and family discounts across our hotels
* 50% discount in our restaurants and bars
* Discounts in our spa and cinema
* Contribution towards Health - Cash Plan
* Life Assurance
* Length of service incentives (additional holiday)
* Bespoke training programmes
* Free meals on duty
* Incentives such as Ride-to-Work and season ticket loan
* Quarterly employee award ceremony and company staff parties
* Perkbox offering retail discounts
* Employee assistance programme