Job Introduction Redditch Borough Council is committed to being a customer driven organisation, with our communities at the heart of everything we do. We are focused on the delivery of services that make a difference to the residents we serve. Local Government Reorganisation is on the horizon for all councils across Worcestershire and joining Redditch Borough Council now is a great opportunity to be involved in reshaping and developing public services in new and innovative ways. We are recruiting a team of Neighbourhood Wardens who will work in conjunction with other council departments, the police and our community safety partners to help reduce crime, disorder and anti-social behaviour (ASB). Wardens will do this through regular engagement with communities, taking reports of incidents and encouraging positive behaviour in our public spaces. If appointed you will be working with partner agencies to support community safety initiatives and tackle ASB; by gathering intelligence, reporting incidents and identifying environmental problems all whilst being a highly visible, uniformed representative of Redditch Borough Council. This is a physically active role, with the need to walk for long periods of time and will include the requirement to use a range of neighbourhood management tools and enforcement powers to address ASB problems, community concerns and environmental issues. You should be confident in a variety of public-facing situations and have good observational and negotiation skills. You must be comfortable speaking to people from a range of different backgrounds, communities and sectors, understanding the need to be tactful and compassionate whilst maintaining professional boundaries. You must have a full, clean UK driving licence and there will be a requirement to work flexibly to include weekends, bank holidays and evenings. Neighbourhood Wardens work Monday to Sunday inclusive, dependent on the needs of the service and local communities. The council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and we expect all staff and volunteers to share this commitment. Appointment to this post is subject to satisfactory references, proof of the right to work in the UK and qualification verification (if applicable). An Enhanced DBS Check is mandatory and please note it is a criminal offence, under the Safeguarding Vulnerable Groups Act 2006, for a person who is barred from engaging in regulated activity to apply for this role. Any such application will be reported to the appropriate authority. If you are a team player with excellent problem-solving skills, and you are committed to providing excellent customer service with integrity and respect then tell us how your experience could enhance our team. Due to leave commitments interviews will take place week commencing 6th October. Additional Information The Council offers a range of staff benefits: pension generous leave entitlements starting at 24 days plus bank holidays (pro-rata) flexible working, where appropriate Employee Assistance Programme access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more What next Need further information on the duties of this post? Please contact Bev Houghton, Community Safety Manager (Recruiting Manager) on 01527 64252 Ext. 3194 or email bev.houghton@bromsgroveandredditch.gov.uk If this role interests you, please select the 'Apply’ button. If you experience difficulties applying online then please contact the HR recruitment team at recruitment@bromsgroveandredditch.gov.uk