Are you a proven sales and account management professional with experience in relocation services? We’re seeking a Client Account Sales Manager to support and grow key client relationships, drive revenue through consultative business development, and deliver high‑quality relocation advice and services. You’ll work with local and international clients, providing destination information, industry insight, reporting, and tailored solutions that help build long‑term partnerships.
Role Responsibilities:
* Managing and retaining a portfolio of relocation accounts with focus on revenue growth.
* Achieving consistent year‑on‑year increases in initiations and client spend.
* Cross‑selling and converting new leads into profitable client relationships.
* Developing and strengthening relationships with local and global clients.
* Listening to client challenges and providing strategic solutions.
* Partnering with Operations to ensure delivery excellence.
* Retaining accounts following service issues through corrective action and client reassurance.
* Overseeing client reporting, contracts, pricing, and performance analysis.
* Resurrecting dormant accounts and bringing previous clients back on board.
* Using CRM to manage client activity and sales pipeline.
* Identifying business opportunities via cold calling, networking, and market research.
* Planning and hosting client engagement events in partnership with Marketing.
* Managing responses to RFI’s and RFPs to secure new business.
Required experience:
* Strong account management and business development experience.
* Experience in relocation services / moving industry preferred.
* Proven ability to grow revenue from existing clients and win new business.
* Excellent communication, analytical, and consultative sales skills.
* Ability to collaborate internally to achieve client solutions.
* CRM proficiency
* Comfortable with networking and presenting at client events.