Administration Assistant- Electronic Assistive Technology Service
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Administration Assistant- Electronic Assistive Technology Service
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Job Overview
The Electronic Assistive Technology Team (EAT) are looking for an Administrative Assistant to join their team. The role in base din the office at the Bristol Centre for Enablement and provides a support role to the clinical and technical teams. The role co-ordinates appointments, liaises and responds to external healthcare professionals, patients, their families and carers. It also involves ordering equipment, receiving this and adding to the stock and updating the Best electronic database. the role needs to be able to plan appointments and work and also be responsive to the immediate needs of our patients and team.
Main duties of the job
Co-ordination of the EAT Service that has its main base in Bristol with secondary offices/ workshops in Plymouth and Truro; booking appointments, synchronising diaries and arranging work schedules for a busy professional and multi-disciplinary team. Responsible for maintaining computerised database for repair, and maintenance procurement and supply of EAT service. Receiving incoming requests from patients, carers, relatives and other healthcare professionals for repair/replacement of parts and assisting in allocation of daily workloads. Acting as a central referral and contact point for the service.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed Job Description And Main Responsibilities
Electronic Assistive Technology (EAT) South West offers specialist assessment, provision and ongoing support of equipment for patients of all ages with a range of medical conditions resulting in physical impairment. The service predominantly focusses on controlling the environment and accessing computer technology. This is delivered by a team of Clinical Scientists and Occupational Therapists, Technicians and administrative support. Mostly based out of the Bristol Centre for Enablement with some staff at our base in Plymouth and another in Truro, we provide a service to patients all across the south west region.
We are looking for an enthusiastic Administrative Assistant to join our team. Based in the Bristol office, you will work as part of the administrative team to provide support to the clinical and technical staff both onsite and remotely. This will involve liaising with patients, their families and carers, other health and social care professionals, manufacturers and suppliers.
The successful candidate will be an experienced administrative assistant with excellent organisational and communication skills and an eagerness to contribute to the development of new and innovative services for the benefit of a small but complex patient group. Experience of working within the NHS is desirable however the specialist skills can be taught.
Person specification
Administrative Experience
Essential criteria
* 3 years administrative experience
Desirable criteria
* NHS Experience
Excellent Communication Skills
Essential criteria
* Demonstration of 3 years experience communicating with patients and staff
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Hospitals and Health Care
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