We're looking for a UX/UI Designer to join our eCommerce UX team on a 12 month FTC. Based from NEXT Head Office in Leicestershire!
The Role
As a UX/UI Designer within our Growth Squad, you’ll be at the heart of shaping how millions of customers interact with our Home department, our European platforms, and iconic partner brands like Laura Ashley, Made, and Gap. Your goal is to bridge the gap between stunning visual design and effortless functionality, making sure our websites and apps are as intuitive as they are captivating.
You’ll be a key part of our eCommerce UX team, collaborating closely with trade and data experts to turn customer insights into reality. At NEXT, we’ll support your transition into the team with hands‑on exposure to our design systems and dedicated time to understand our unique customer journeys, ensuring you have everything you need to make an impact from day one.
What You’ll Take On
* Design for real people: Identify user pain points and design elegant solutions by creating user flows, wireframes, and interactive prototypes.
* Champion the brand: Build intuitive, visually appealing interfaces that align with brand guidelines while maintaining our UI component libraries.
* Validate through research: Conduct user research and usability testing to verify designs, ensuring we never make assumptions about what our customers need.
* Analyse the market: Stay ahead of the curve by monitoring competitors and identifying opportunities to evolve our digital experience.
* Ensure quality: Regularly review our sites and apps from a customer’s perspective, identifying friction points and logging bugs to ensure a seamless journey.
* Collaborate and communicate: Work alongside product teams and stakeholders to prioritise ideas, presenting your findings and concepts with clarity and purpose.
What You’ll Bring
* Design expertise: A strong background in both UX and UI design, with a portfolio that shows how you solve complex problems through design.
* Technical proficiency: High proficiency in industry-standard design tools such as Figma. Ability to create rapid prototypes using Figma or similar tools that demonstrate micro interactions and user journeys. Experience working with design systems, alongside a strong understanding of responsive design principles and accessibility standards (WCAG).
* A customer‑first mindset: A genuine passion for user‑centred design and the empathy required to understand what makes a journey feel effortless.
* Adaptability: The ability to work at pace in a fast‑moving retail environment, managing multiple projects without losing your eye for detail.
* Great communication: A collaborative spirit, with the confidence to present your ideas to stakeholders and explain the "why" behind your designs.
* Analytical thinking: The curiosity to dig into data and research findings to find the best way forward for our users.
* Initiative: The ability to take full ownership of a project from initial concept to final go‑live, driving progress independently at a high pace while maintaining a proactive collaborative loop with multiple stakeholders to ensure constant alignment.
Benefits
* 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria’s Secret* products (*when purchased through NEXT)
* Company performance‑based bonus
* On‑site Nursery available; OFSTED outstanding in all areas
* 10% off most partner brands & up to 15% off Branded Beauty
* Early VIP access to sale stock
* Access to fantastic discounts at our Staff Shops
* Restaurants with great food at amazing prices
* Access a digital GP and other free health and wellbeing services
* Free on‑site parking
* Financial Wellbeing – Save, track and enhance your financial wellbeing
* Apprenticeship – Grow and develop on the job whilst gaining a qualification
* Direct to Work – Discount online and instore, collect your items the next day for free from your place of work or local store
* Support Networks – Access to Network Groups to empower and celebrate each other
* Wellhub – Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long‑term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include "Workplace Adjustments" in the subject line), or call us on 0116 284 2486 and leave a voicemail.
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