Join Our Dynamic Team at Allcool NW Ltd.
Position: Office Administrator
About Us:
Allcool NW Ltd is a leading provider in the air conditioning, heating and refrigeration industry delivering high-quality installation, service, and maintenance across various sectors including education, healthcare, hospitality, and commercial buildings. Due to continued growth, we're looking Office Administrator to join our team and support the smooth day-to-day running of our office.
Why Join Allcool NW Ltd?
Industry Leadership: Work with top-tier brands and cutting-edge technologies.
Continuous Training: Benefit from ongoing training in, technical skills, health & safety and professional development.
Supportive Environment: Join a team that values communication, problem-solving, and customer satisfaction.
Recognition and Pride: We believe in celebrating your achievements and encouraging you to take pride in your work. Your success is our success, and we support our employees in promoting their accomplishments and professional growth.
The Role
As an Office Administrator, you will provide general administrative support to the office team, engineers and management.
No previous HVAC experience is required – full training will be provided. Previous office or customer service experience would be beneficial but is not essential.
Role Responsibilities and Duties:
* Answering and directing phone calls
* Responding to basic customer email enquiries
* Supporting the team with general administrative tasks
* Learning internal systems and processes
* Ability to multitask and prioritise in a busy environment
Additional Duties:
* Undertake other tasks not limited to this list that may be required by the company.
Requirements:
* Good communication skills (both phone and email)
* Organised and willing to learn
* Positive attitude and good work ethic
* Ability to work as part of a team
* Good IT skills (Microsoft Office – Outlook, Word, Excel), including familiarity with CRM system software
Benefits
* Competitive Salary: based on experience.
* Professional Growth: Continuous training and development opportunities.
* Comprehensive Support: Training in health and safety.
* Achievement Recognition: Be part of a company that promotes your work achievements, encourages you to be proud of your contributions, and supports your journey towards excellence.
* Full uniform.
* Company pension.
* Health and Wellbeing Scheme
* 33 days holiday per year (inclusive of Bank holidays)
Schedule:
* Monday to Friday 8am to 5pm
Apply Now: If you are looking to grow your career with a reputable company, we want to hear from you Join Allcool NW Ltd and be part of a team that values expertise, innovation, and customer satisfaction.
Job Types: Full-time, Permanent
Work Location: In person