Harrison Family Vets are a family owned, independent group of busy, growing clinics providing pet health care that is second to none.
Quality pet-focused healthcare career with a fun journey guaranteed!
Harrison Family Vets are looking for a Practice Manager to join our Kingswinford team. This is an exciting opportunity to play a key role in the smooth running, growth, and continued success of our modern veterinary practice.
We are a true family, independent group of practices with a pet-centric approach and strong focus on team wellbeing and engagement.
About the Role
As Practice Manager, you’ll be responsible for the day-to-day operational management of the practice, ensuring we deliver excellent client service and support our clinical team to provide the highest standards of care. You will work very closely alongside the Senior Vet, Head Nurse and Operations Director.
* Managing and supporting the client care and clinical teams
* People management – conduct appraisals, 1:1 meetings and performance management meetings, and helping with recruitment
* Ensure that monthly team meetings are held to discuss team issues, practice efficiencies, client experience, local issues and attend regular meetings with Managing and Operations Directors
* Overseeing rotas and managing holidays, CPD, overtime etc.
* Managing budgets, financial reporting, and stock control – working alongside senior vets to ensure clinic budgets are achieved and P&L statements are monitored
* Ensuring compliance with RCVS and Health & Safety standards
* Developing processes to improve efficiency and client experience
About You
We’re looking for someone who is:
* Experienced in people management (ideally within the Veterinary industry)
* A confident communicator with strong organisational skills
* Passionate and enthusiastic about the veterinary industry
* Approachable, supportive, and able to build positive relationships across the team
* Business-minded, with a good understanding of financial and operational management
* Adaptable, proactive, and ready to take ownership of challenges
Why Join Harrison Family Vets?
* We provide a positive environment where you will be supported by vastly experienced owners that you will know and work with. You will be challenged, and your career will develop.
* Being part of a fast growing and young practice is exciting. We guarantee you will enjoy the ride and have fun!
* We are people focused; you work hard and, in return, we will look after you to the best of our ability.
* We are pet centric – we are the first veterinary practice outside of North America to be Fear Free accredited. This is the standard of care our pets deserve.
* Modern, purpose-built facilities designed with pets and clients in mind.
* Generous holiday allowance plus your birthday off.
* Pension scheme, team discounts, gym contribution, private medical insurance and other perks.
* Quarterly team social budget, Christmas party, overseas conference trips, etc.
If you’re ready to make a real difference and help shape the future of Harrison Family Vets Kingswinford, we’d love to hear from you.
FAMILY-OWNED & INDEPENDENT
Being family-owned and independent means security, trust and ensures we are aligned with our vision and mission to deliver our key principles, Quality, Integrity, Passion, and Growth, and to be the kind of veterinary practice we are proud of.
We have three generations of the Harrison Family working within our business — Tim (Managing Director) works alongside his daughter Annabel and grandfather Craig. We are free to make our own decisions and act in the best interests of our clinics, our team, our clients, and most importantly, your pets.
FEAR FREE
Our teams are accredited ‘Fear Free’ professionals who help prevent and alleviate fear and stress for pets during visits. Our ward areas include calming elements and stress-reducing practices to create a more comfortable experience for all.
Our Reading & Kingswinford clinics are Fear Free certified.
OUR PRINCIPLES
TOTAL WELLNESS PLAN
Health plans are designed to reduce barriers to care and support longer, healthier lives for pets.
The Total Wellness Plan offers preventive care with a yearly comprehensive physical examination and screening, aiming to reduce routine consultation costs and promote early disease detection.
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