Job Description
Scheme Manager Non Residential-(251702)
Description
Scheme Manager
Working across Wokingham
Permanent Full Time 37.5hrs a week.
Pay £24,638 pa [pro rata] and great benefits including Health Cash Plan
Home, a place where you belong
This is a great job opportunity for you to join our leasehold retirement team as Scheme Manager. If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then join us… You’ll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home.
What you'll do
1. Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.
2. Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment.
3. Ensuring communal areas are clean, safe and welcoming. Although our customers live independently, they like to get together regularly to socialise in our wonderful communal spaces.
4. Working with partner contractors for any repairs and maintenance works required in communal living areas. You might also support sourcing suitable local suppliers.
5. Signposting customers to relevant services to support their welfare and make a difference to their lives.
Why choose us?
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
6. A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds.
7. Knowledge of the health and social issues that affect older people.
8. Some experience in safeguarding and carrying out risk assessments.
9. Able to work collaboratively with different partners.
10. Strong administrative skills being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens.
The practical bits
11. There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview
12. We mainly work Monday to Friday, but you may need to work occasional evenings too, to support our customers. The great news is that you’ll be able to shape your own diary.
13. You must be able to use technology for updating records, completing online learning and collaborating with other colleagues.
14. You’ll need an Enhanced DBS check done and we pay for that.
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
What’s in it for you?
15. 34 days leave, rising to 39 (this includes bank holidays and a “me day”).
16. Matching pension contribution (up to 7% and life insurance of 3x basic salary)
17. Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
18. Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
19. 800+ discounts on shops, holidays, days out, tech and more
Find out more
Area Leasehold Retirement South West