Join Jet Aire as a Planning & Scheduling Pro: Drive efficiency by managing reactive and pre-planned workstreams, ensuring seamless support and exceptional service delivery.
About the role:
* Utilise available resources to handle reactive works, pre-planned tasks, and ad-hoc requests, ensuring maximum efficiency and resource utilisation across all workstreams.
* Proactively plan and pre-plan work to avoid unproductive time.
* Review outstanding work orders to 'shelve' jobs and create a work stack for delivery during off-peak periods.
* Follow client processes to meet service level agreements, balancing efficiency with commercial considerations.
* Screen incoming work orders for accuracy and relevant details before forwarding to operational units.
* Participate in the On-Call Rota.
About you:
* Ability to thrive in a fast-paced environment.
* Experience in delivering excellent customer service is desirable.
* Experience in planning and scheduling roles is advantageous.
* Positive attitude with a proactive approach to improvement.
About us:
At Jet Aire, we provide innovative drainage, sewer cleaning, and rehabilitation solutions in the water and wastewater industry. Join us to work on impactful projects that promote environmental sustainability and public health, offering daily challenges to develop your skills.
Part of the Adler and Allan Group, we are committed to environmental protection, operational excellence, and sustainability. We promote diversity and inclusion, providing equal opportunities for all applicants. Support is available for your application process if needed.
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