Depot Operations Manager Location: Stoke-on-Trent, UK Company: Conquip Engineering Group About Us Conquip Engineering Group is a leading innovator in the construction and engineering sectors, constantly pushing the boundaries through cutting-edge design and robust manufacturing solutions. We are proud to be at the forefront of engineering excellence, driven by a passion for innovation and continuous improvement. Position Overview The Depot Operations Manager is a vital role within our group, responsible for ensuring the smooth and efficient running of our Stoke-on-Trent depot. This role is crucial to the continual improvement of processes and systems, driving the depot to its full potential on a day-to-day basis. Key Responsibilities: The successful candidate will be responsible for the following: Stock Management: Manage stock control of both new products and the hire fleet, including: Analyse product lines to determine high-performing and potential growth areas Maintain accurate stock records Oversee goods-in process, including washing and repair assessments Customer Service: Provide 1st class service to all customers, including: Address customer requests promptly and professionally Resolve customer concerns and complaints raised by the sales team Exceed customer expectations through exceptional performance Communicate with the Client Operations Department to ensure timely and accurate availability of...