Job Description
Sureserve provides market-leading compliance and energy services across the UK, with close to 4,000 employees working from over 20 offices. Part of Sureserve, Sureserve Compliance Northwest is a market-leading heating and hot water specialist with over 40 years of successful delivery experience in the residential and commercial markets. We are experts in providing planned and responsive maintenance, capital programmes, and wider support services to over 200,000 homes and businesses.
Overview of Role
The primary responsibility of the Gas Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner to ensure customer satisfaction.
Key Responsibilities
1. Carry out service and maintenance works on a variety of domestic properties across the region.
2. Ensure high levels of customer care in dealing with clients and tenants to meet the required quality standards.
3. Communicate updates and progress of work, completing the required paperwork electronically and manually.
4. Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work, and COSHH Records, are adhered to during daily work.
5. Comply with stock ordering and auditing procedures so relevant parts are available to fulfill job requirements.
Key Attributes & Requirements
* Gas qualifications are essential for this role, including at minimum CCN1, CENWAT, HTR1, CKR1.
* Out of hours evening and weekend cover on a rota basis is required.
* A friendly and professional attitude to build strong relationships with clients & tenants.
* Completion of appropriate criminal and reference checks before starting work.
What We Offer
* Competitive salary, basic salary plus OTE, including callout.
* Company vehicle and fuel card.
* Uniform & mobile device.
* Employee wellbeing programme, telephone support, counseling for staff.
* Service level awarded annual leave.
* Enhanced maternity & paternity packages.
* Cycle to Work Scheme.
* Employee Voice programme.
* Sureserve Legends - celebrating employees living our values.
* Commitment to developing talent, ensuring equality, and fostering inclusion.
Application Process
If you have the skills and experience we're looking for, we'd love to hear from you! Sureserve is committed to fostering an inclusive and welcoming workplace for all. We value diversity and are an equal opportunity employer, providing consideration without regard to race, gender, disability, age, sexual orientation, religion, or veteran status.
We offer reasonable adjustments in the recruitment process for candidates who require them. Please reach out to us if needed. Applicants will be required to undergo right to work and DBS checks as part of our employment procedures.
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