Job Description
As an Operations Manager at Rexel, you will oversee warehouse, customer service, and training teams, ensuring seamless logistics support for our branch network and digital services.
This role is pivotal in driving operational excellence, fostering a skilled and engaged workforce, and delivering exceptional service to our customers.
Key Responsibilities:
* Drive a high-performance culture focused on productivity, accuracy, and continuous improvement across all operations.
* Provide strategic direction and oversight for warehouse and customer service operations, ensuring efficient end-to-end processes and exceeding KPIs.
* Support strategic planning, resource allocation, and future-proofing operations to meet evolving customer and business needs.
* Cultivate a safety-conscious and skilled workforce by championing health and safety practices and fostering professional growth.
* Lead initiatives to identify and address root causes of operational challenges, embedding a mindset of continuous improvement.
* Contribute to business projects and the development of systems, processes, and budgets to enhance logistics and supply chain effectiveness.
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as an Operations Manager include:
COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions
DRIVES VISION & PURPOSE: Painting compelling picture of the vison and strategy that motivates others to action
DRIVES ENGAGEMENT: Creating a climate where people are motivated to do their best to help the organisation achieve its objectives
SITUATIONAL ADAPTABILITY: Adapting approach and demeanour in real time to match the shifting demands of different situations
What we are looking for:
* Solid & Proven experience within Warehouse/Operational management
* In-depth knowledge of Warehouse Management System (WMS) functions.
* Strong communication skills to engage across multiple levels and build collaborative relationships.
* A commitment to fostering a safety-conscious and skilled workforce.
* Experience in driving continuous improvement and innovation within logistics and supply chain operations.
* Proficiency in Microsoft Outlook, Word, and PowerPoint, with the ability to interpret and draw insights from data.
Additional Information
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.
By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.
Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.