Receptionist, Hotel du Vin
Salary - Hours per week - Type of contract - Location
We are looking for a friendly, passionate, and energetic receptionist to join the team at Hotel du Vin.
You will be the face of our hotel, get paid for doing what you love, enjoy numerous perks and benefits, learn new skills, and build a career with Hotel du Vin.
You must have a natural hospitality charm and a passion for service. Your goal will be to make our guests' experience the best it can be, handling queries of all kinds.
As a Receptionist, you are the first and last person our guests see. You set the tone for their visit and ensure everything exceeds expectations before they leave.
High standards should come naturally to you. If you love making people smile and providing exceptional service, and want to be part of a unique team working with the best food, drink, and a brand you can be proud of, this could be your next step.
At Hotel du Vin, we create unforgettable memories for our guests. This role could lead to a supervisory position, and we actively support internal development and progression. We aim to have 100 new apprentices in the business by year-end, and candidates will have the opportunity to enroll in our apprenticeship scheme after probation.
In addition to competitive pay, we offer:
* Heavily discounted staff rates at Malmaison, Hotel du Vin, and Frasers Hospitality starting from £65 per night
* 50% off the best available rate for friends and family
* 35% discount on dining in our Brasseries and Bistros
* Fully funded apprenticeship programs to support your career growth
* High street discounts on shops, experiences, holidays, and more
* Cycle to work scheme – save up to 40% on bikes
* Healthcare Cash Plans including dental, optical, and medical coverage from £5/month
* Referral bonuses up to £1500 for referring new staff
* Uniform provided that looks professional
* Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, and more
* Access to Wagestream for instant pay access and financial management tools
* Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast
* Support for charitable causes, including sponsorship of The Brain Charity
* Employee Assistance Programme offering free, confidential advice 24/7
Our sustainability commitments include:
* 100% renewable electricity, mainly from UK wind farms
* Recycling at least 70% of hotel waste
* Eco-friendly cleaning systems in bedrooms and kitchens
* Volunteering for sustainable charities for 2 days annually on full pay
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunity employers and welcome applications from all qualified individuals regardless of race, sex, disability, religion, sexual orientation, or age.
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