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Pharmacy technician

Newcastle Upon Tyne (Tyne and Wear)
NHS
Pharmacy technician
Posted: 27 October
Offer description

Benfield Park Medical Group is looking for a Pharmacy Technician to maximise safe, cost-effective,prescribing to improve the quality of patient care.

The post-holder will help patients getthe best from their medicines, use existing protocols to maximisecost-effective preparations, improve repeat prescribing processes (includinguse of electronic repeat dispensing and online ordering), minimising clinicalrisk and reducing avoidable wasted medicines.

As well, the post-holder will develop andencourage a positive culture of medicines optimisation principles to assist thepractice in achieving local and national medicines-related objectives.


Main duties of the job

Main Duties

* Support the practiceteam to ensure efficient medicines optimisation processes are being followed
* Implementefficient ordering and return processes and reducing medication wastage
* Following shared care protocols andincreasing quality and safety of prescribing through medicine safety initiativeand project work
* Respond tomedication-related queries generated by patients, GPs, other health careprofessionals and staff including repeat prescribing, medication review andmedicines reconciliation services
* Reviewing and actioning clinic lettersand hospital discharge summaries for changes to medication
* Reviewing and actioning tasks arisingfrom secondary care correspondence
* Provide trainingand support on the legal, safe, and secure handling of medicines, including theElectronic Prescription Service (EPS)
* Support practicereception teams in streaming general prescription requests, to allow GPs,nurses and clinical pharmacists to review the more clinically complex requests
* Support theimplementation of national prescribing policies and guidance within GPpractices, care homes and other primary care settings
* Support the practiceto deliver on PCN DES, QIPP agenda, QOF and locally commissioned enhancedservices
* Promotion ofElectronic Repeat Dispensing (eRD) and online ordering
* Support the practicein reviewing and developing practice policies for CQC requirements.


About us

We are a supportive practice with a diverse patient population operating from a purpose-built health centre.

We have an inner-city location and are actively involved with the local provider company (federation), PCN, medical school and Northumbria GP Training Programme.

GMS Practice, List size 10,000, F2 Doctor Training Practice, Medical Student Teaching Practice, SystmOne IT System.


Job responsibilities

Main Duties

* Support the practice team to ensure efficientmedicines optimisation processes are being followed
* Implement efficient ordering and return processesand reducing medication wastage
* Followingshared care protocols and increasing quality and safety of prescribing throughmedicine safety initiative and project work
* Respond to medication-related queries generated bypatients, GPs, other health care professionals and staff including repeatprescribing, medication review and medicines reconciliation services
* Reviewingand actioning clinic letters and hospital discharge summaries for changes tomedication
* Reviewingand actioning tasks arising from a secondary care
* Provide training and support on the legal, safe,and secure handling of medicines, including the Electronic Prescription Service(EPS)
* Support practice reception teams in streaminggeneral prescription requests, to allow GPs, nurses and clinical pharmacists toreview the more clinically complex requests
* Support the implementation of national prescribingpolicies and guidance within GP practices, care homes and other primary caresettings
* Support the practice to deliver on PCN DES, QIPPagenda, QOF and commissioned enhanced services
* Promotion of Electronic Repeat Dispensing (eRD) andonline ordering
* Support the practice in reviewing and developingpractice policies for CQC requirements.

General

The postholder will:

* Develop a culture that promotes equality and valuesdiversity
* Be aware of and committed to the Equality andDiversity policies of the practice and comply with all the requirements ofthese policies and actively promote Equality and Diversity issues relevant tothe post
* Ensure the principles of openness, transparency andcandor are observed and upheld in all working practices
* Have, or acquire through training provided by the practice,the appropriate level of safeguarding and knowledge, skills and practicerequired for the post and be aware of and comply with the practices safeguardingprotection policies and procedures.
* Ensure that any infection prevention and controlissues are reported to the line manager/Infection Prevention and Control


Person Specification


Experience

* Experience of working as a qualified, registered pharmacy technician in primary care
* Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
* Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals
* Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
* Knowledge and understanding of pharmacy law and ethics and current legislation
* Computer literate with an ability to use the required Microsoft office packages
* Excellent time keeping and prioritisation skills
* Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
* Has attention to detail, able to work accurately, identifying errors quickly and easily
* Work effectively independently and as a team member
* Able to effectively manage allocated resources
* Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
* An appreciation of the nature of GPs and general practices
* Good clinical pharmacy knowledge including terminology
* Computer literate with an ability to use the required GP clinical systems (SystmOne)
* Able to analyse and interpret prescribing data
* An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
* Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges


Other

* Self-Motivated and proactive
* Adaptability, flexibility and ability to cope with uncertainty and change
* Independently mobile to be able to work across several sites and travel to meet with stakeholders
* Safeguarding adult and children level two
* Information Governance training
* Basic life support training


Qualifications

* BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
* Evidence of continued professional development (CPD)
* Registration with General Pharmaceutical Council.
* Membership of APTUK or PCPA
* Working towards or completed PCPEP


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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