We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound calls. The role will deal with a wide range of customer enquiries. Cactus Search are currently in partnership with an amazing client who are offering you the following: Salary - £26k company Bonus Monday to Friday Office hours Key Responsibilities: Support customer enquiries by telephone and email. Manage all direct customer Interactions Handle and respond efficiently to all general and order specific direct customer enquiries Support the office manager in a PA diary capacity Provide feedback on the efficiency of the customer service process and areas of improvement Key Skills Required: Previous experience within a Customer Service position is essential Knowledge of Office products like Powerpoint and word. A self-motivated, passionate, and enthusiastic approach to work Outstanding verbal communication skills Professional and empathetic approach to resolving issues Decent I.T skills Excellent time management