Job Summary
The Pumping Marvellous Foundation role as an Administrator is to undertake a variety of day-to-day office and customer service tasks. You will play a vital role in the office operations of our charity and be an integral part in supporting other charity activities.
You will be competent and comfortable dealing with people and able to carry our administrative duties effectively with accuracy and speed.
Responsibilities
* Conducting clerical duties and processing of orders :-
* Accurately picking and packing customer orders
* Labelling and preparing goods for dispatch
* Updating stock records and maintaining accurate order database
* Contacting customers with enquires via email or telephone
* Liaising with couriers
* Filing
* Keeping the warehouse and office clean, organised, and safe
* Following all health & safety procedures
* Communicating effectively with members of the charity and our customers
This list is not exhaustive
Requirements
* Experience of working in a busy office environment or similar role is desirable
* Excellent written and verbal communication and interpersonal skills
* Customer service focused is advantageous
* Ability to complete administrative tasks with minimal supervision
* Good attention to detail and accuracy
* Strong organisational skills
* The ability to multi-task and to work independently and as part of a team
* Excellent time management skills and the ability to prioritise work
* Reliable with patience and professionalism
* Proficiency in MS Office
* Working knowledge of office equipment
* Friendly demeanour
This role is ideal for motivated individuals. The successful applicant will demonstrate a keen eye for organisation, excellent communication skills, and proficiency in essential office software.
Job Types: Part-time, Fixed term contract
Contract length: 12 months
Pay: £12.21-£12.71 per hour
Expected hours: 10 per week
Education:
* GCSE or equivalent (required)
Experience:
* Office: 1 year (required)
Work Location: In person