Technology Assurance Lead
Location: Primark, Reading Street, England, United Kingdom.
Primark is a leading global fashion retailer with over 450 stores across 16 countries and 72,000 employees. We are expanding our Technology Architecture Department to support, enable, and grow our business capabilities.
The Technology Assurance Lead will report directly to the Head of Technology Risk & Compliance and lead a small team of internal analysts and partner teams. This role supports the Security & Risk function in delivering objectives and obligations, ensuring a proactive approach to supporting Primark Tech in controls, risk, and audit activities, including annual IT general controls testing and audit programme management.
Key Responsibilities
* Lead and manage a portfolio of activities for the internal analyst team and third‑party partners.
* Support GRC managers in developing IT general controls processes and procedures.
* Facilitate continuous communication between assurance providers (External Audit and Internal Audit).
* Coordinate internal and external audit processes, ensuring concurrent audits meet reporting deadlines.
* Plan, coordinate, and test IT general controls required to support management’s control attestations.
* Contribute to continuous development of the IT general controls framework.
* Coordinate daily risk management processes, including triage of technology risks.
* Support discovery and baseline of IT dependencies with the Internal Controls Team.
* Coordinate meetings with control owners to review and close open audit points and track remediation.
* Work closely with control owners to improve testing effectiveness.
* Review, evaluate, and document internal controls and design effectiveness testing.
* Provide stakeholders with controls test results and action plans.
* Ensure technology controls align with the financial controls framework, monitoring and reporting progress.
* Build positive relationships with audit providers and technology stakeholders.
* Assist in developing an internal controls culture across Primark Tech.
* Maintain and administer the GRC tool when required.
* Produce reporting packs for various forums as needed.
* Act as an agent of change within Technology.
Qualifications
* Proven practical experience implementing and improving IT control frameworks, environments, and best‑practice methodologies.
* Professional experience in a highly regulated environment.
* Good understanding of assurance principles and methodologies.
* Basic knowledge of the retail industry.
* Strong knowledge of IT governance frameworks, industry standards, and regulatory requirements, including Sarbanes‑Oxley Act and UK Corporate Governance Code (Revised 2024).
* Experience developing and testing IT general control environments.
* Familiarity with COBIT, ISO 27001, NIST, GDPR requirements is advantageous.
* Ability to translate complex regulatory language into clear actionable IT requirements.
* Skill in identifying and articulating root causes and systemic issues.
* Positive influencing skills to modify opinions, plans, or behaviors.
* Excellent written and verbal communication skills at all levels.
* Strong interpersonal skills and collaboration across cross‑functional teams.
* Good organisation, prioritisation, and rationalisation skills.
* Strong people‑management skills with a desire to support development.
* Strong team values and a commitment to a positive environment.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Information Technology
Industries: Retail
Additional Information
Primark promotes equal employment opportunity. We strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.
Contact: removingbarriers@primark.co.uk for extra support during the selection process.
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