Transport Network Support Manager – National Logistics Business
Location: Midlands with UK travel (Midlands, North West, some Southern travel required)
Salary: Excellent salary + car allowance / car + benefits
This is a fantastic opportunity to join a dynamic, successful logistics business in a key customer-facing role. Acting as the link between senior leadership, the transport operation, and a well-known retail customer, you’ll play a pivotal part in ensuring safety, service excellence, cost efficiency, financial performance, and continuous improvement across a high-profile distribution contract.
The Role
You’ll be responsible for driving operational performance and compliance while building strong relationships with both internal teams and the customer. This is a role with real variety and scope — covering safety, cost control and financial performance, driver engagement and development, and leading improvement projects (including some system-related initiatives). A core part of your role will be giving the customer confidence that their transport and distribution operations are in safe hands and working hard to deliver.
Key Responsibilities
* Ensuring full legal and safety compliance across the transport operation.
* Promoting a culture of safety and accountability across drivers, managers, and depots.
* Leading driver engagement, training, and development programmes.
* Partnering with customer and internal stakeholders to improve service and find solutions.
* Managing costs, budgets, and P&L to ensure value is delivered without compromising service.
* Leading continuous improvement projects to enhance efficiency and customer experience.
About You
* A proven track record of managing large, complex transport operations – ideally multi-location.
* National CPC / CPC for Transport Managers.
* Strong leadership skills with experience of managing people effectively, coaching, and motivating teams.
* Commercial acumen, including experience managing P&L and driving financial accountability.
* Hands‑on experience with Transport Management Systems and related applications (planning, maintenance, tachographs).
* The ability to influence and build strong relationships with multiple stakeholders.
* A track record of delivering process improvements and driving a culture of continuous improvement.
* Flexibility and mobility to travel extensively (Midlands, North West, and some Southern sites, with overnight stays).
What’s on Offer
This is a visible, high-impact role where you’ll have the scope to make a real difference — both to the operation and to the customer. In return, you’ll receive a competitive salary package, company car / car allowance and benefits, along with the opportunity to be part of a successful, forward-thinking logistics business with ambitious growth plans.
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