Overview
RG Setsquare are looking for an experienced maintenance planner to liaise with Tenants, Operational Managers, Supervisors and Maintenance teams to ensure compliance with contractual service standards. To efficiently appoint work, supporting maintenance teams to achieve productivity targets.
Responsibilities
* Taking calls from clients / residents
* Schedule and coordinate responsive and void repair works to ensure efficient delivery
* Manage operative and subcontractor diaries to maximise productivity and meet service targets
* Monitor progress of works, ensuring completion within agreed timescales and in line with priorities
* Act as a key point of contact for residents, clients, and the supply chain, providing updates as required
* Maintain accurate records and job updates within the repairs management system
* Reallocate work promptly to manage emergencies, sickness, and changing service demands
* Support compliance with health, safety, safeguarding, and company procedures
* Contribute to service performance reporting and continuous improvement initiatives
* Work closely with supervisors and managers to deliver a high-quality, customer-focused repairs service
Desirable Criteria
* Previous Planning/Scheduling experience
* Planning/Scheduling experience
* Confident using Microsoft Excel, Word and Outlook
* Ability to communicate effectively both verbally and in writing
* Be able to work as a team and independently
* Previous experience in social housing repairs and maintenance
* Monday to Friday 8am-5pm
RG Setsquare is acting as an Employment Business in relation to this vacancy
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