[Royal Mail]
Job reference 338930
Plant Manager - Tyneside Mail Centre
Competitive salary plus car allowance, healthcare, 35% annual bonus potential, 30 days annual leave plus bank holidays and a company pension scheme with highly competitive contribution rates
Permanent, Full time
Tyneside MC
Plant Manager – Royal Mail - Tyneside
Royal Mail is undergoing one of the most significant periods of transformation in its history. As we continue to modernise our operations and strengthen our competitiveness, we are seeking an outstanding Plant Manager to lead one of our key Mail Centre operations in Tyneside.
This is a senior, high‑impact leadership role with full accountability for operational performance across safety, quality, cost and people. Reporting to the General Manager (Processing), you will lead a large, diverse and unionised workforce, creating a culture of high performance, engagement and continuous improvement while delivering for our customers and the Universal Service Obligation.
The role
As Plant Manager, you will:
* Provide visible and inclusive leadership, setting the standard for health, safety and wellbeing
* Lead and develop the site leadership team to deliver consistently strong operational performance
* Drive continuous improvement across productivity, quality and cost, embedding standardised ways of working
* Create an engaged, aligned workforce that understands the wider business context and their role in delivering results
* Lead site‑wide people activity, including resourcing, employee relations, talent and succession planning
* Build strong working relationships with trade union colleagues and key regional and national stakeholders
* Play an active role in delivering regional and national change and improvement initiatives
About you
You will be a credible and resilient operational leader with:
* Proven experience leading complex, high‑volume operations
* A strong track record of delivering sustained performance improvement across people, customer and financial KPIs
* Excellent people leadership and communication skills, with experience managing complex employee relations
* A deep understanding of continuous improvement and process optimisation
* Experience working effectively in a unionised environment
* Strong operational planning and problem‑solving capability
* IOSH / NEBOSH qualifications (or willingness to achieve), with Six Sigma or CI experience desirable
Why join Royal Mail?
At Royal Mail, you’ll have the opportunity to lead meaningful change at scale, influence performance beyond your own site, and develop your career within one of the UK’s most recognised organisations. This role offers real scope to shape outcomes, build capability, and leave a lasting impact on our operations and our people.
Extra Benefits
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Funded Dental – As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment – As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to permanent employees
Next Steps
The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
Closing Date: Thursday 28th May 2026. Please note, this advert may close early if the appropriate number of applications has been reached.
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