Overview
BDO HR Services team responsible for the delivery of HR related administration and supporting the wider HR team throughout the employee lifecycle.
Responsibilities
* Assist with the delivery of HR administrative services in support of HR and firm‑wide processes throughout the employee lifecycle.
* Provide a seamless candidate onboarding experience and often serve as the first key contact for all new joiners into BDO.
* Focus on client‑service excellence by building and maintaining collaborative relationships with key stakeholders, including Partners and employees in the wider BDO business.
* Work closely with other HR teams such as Resourcing, Employee Relations, Reward and our HR Generalist teams.
* Ensure quality, effectiveness and continuous improvement of the HR Shared Service offering.
Qualifications
* A/AS Level education or equivalent.
* Proven experience within an HR operational delivery, ideally within a Shared Service structure.
* Proficient IT skills using Microsoft Office packages (Word, Excel & Outlook).
* Previous experience of working with HR systems.
* Understanding of confidentiality & GDPR.
* Excellent oral & written communication skills.
* Excellent organisational and time management skills.
* High level of focus, attention to detail and accuracy.
* Process orientated, able to work within SLAs to ensure the service meets the demands of the business.
* High level of personal commitment to task completion.
* Demonstrated ability to work collaboratively as part of a team.
* Relevant degree or professional qualification (desired).
* Knowledge of Workday (desired).
* Good understanding of employment law (desired).
* Experience of working in Professional Services (desired).
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