We are currently recruiting for an experienced Customer Service/Administrator for a 4-month temporary assignment until the end of March 2026 for a company based in central Stevenage.
This will be to start in December 2025.
This is an office-based role in Stevenage, working hours Monday to Friday: 9.00am to 5.00pm
Excellent locally based temporary opportunity.
Job Specification:
To join a busy team, responding to customer enquiries by email, letter and some by telephone.
Providing accurate information and guidance by directing to enquiries using verified information or via referral to other services when relevant.
Able to conduct relevant research on services required by the customer by recognising their particular needs
Maintaining accurate customer information and records - using an in-house data base and Microsoft Excel
Accurate data input of the customers information onto the in-house database.
Able to review the customer needs should there be any changes to their situation.
To participate in team meetings when required.
To work in line with the company's policies and procedures.
Person Specification:
Strong Administrative skills
Confident approach to taking telephone calls.
Able to show diplomacy and professionalism at all times.
Able to think on your feet and provide situation solutions.
Accurate keyboard skills - with a good working knowledge of Microsoft Excel, Word & Outlook.
Excellent communications skills
Work well as part of a busy team, not afraid of asking for support when required.
Able to start immediately
Please note there is no free parking available- but the company is 5 minute walk from the train station.
Excellent Benefits
Weekly Pay
28 days holiday
Full on-site training
Tate Rewards - including store discounts.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application