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Service manager

Southampton
University Hospital Southampton NHS Foundation Trust
Service manager
€10,000 - €40,000 a year
Posted: 2 June
Offer description

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.


Main duties of the job

Following the internal promotion of existing colleagues and the creation of new posts to support our teams, Division D within University Hospitals Southampton is recruiting for four service manager posts to work in one of two care groups, either Trauma and Orthopaedics (T&O) or Cardiovascular and Thoracics (CV&T).

In either care group you can expect to be busy; in addition to your operational, day-to-day work for your services, you will also work with the rest of the teams to share ideas, deliver projects and work together to meet various deadlines and trust wide objectives e.g. strategic plans, reporting, transformation objectives.

Drawing on your existing experience and understanding of operational pressures with a busy acute setting, you will need to rapidly assimilate both a breadth and depth of information to inform your decision making as well as being able to build your network across the trust due to the interdependencies in our patient pathways.

You will need to take the issues from the everyday and use your learning to develop and implement ways of working to fix systemic challenges. You need to be curious and able to turn an idea into something tangible and have the tenacity to drive forward work on behalf of our patients and teams. You also need to be a leader who is passionate about every part of the patient experience and values the contribution that each person makes to the success of the outcome.

However, you won’t be alone, you will be working with amazing teams of brilliant individuals who will support you into these posts. So if you want to be part of a team where your commitment to patient care can bring about positive change and where your experience and learning will be pushed (and supported) then we look forward to hearing from you.


Working for our organisation

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.


Detailed job description and main responsibilities

You need to have experience of managing complex operational issues, ideally in an acute setting.

The majority of the role is based on-site at Southampton General Hospital (Mon to Fri) due to the operational nature of this role though ad hoc WFH days may be required occasionally.

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.


Person specification


Qualifications, knowledge and experience

* Training and experience to Masters’ or equivalent level/post graduate level study
* Project Management qualification / further training or demonstrates substantial level of project delivery experience
* Demonstrable staff and resource management experience across a range of a variety of issues
* Consolidated experience to demonstrate capability and capacity for management of health services at a senior level
* Previous proven experience in a healthcare setting


Values and Behaviours

* Patients First
* Always Improving
* Working Together

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications. We will not accept any applications or queries via agencies, under any circumstances.


Our commitment to equality

Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.

UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.


How and why we use your information

The Trust is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

The European General Data Protection Regulations enhances individuals’ rights and safeguards all of their data in place under the DPA.


Employer certification / accreditation badges

Name Gail Doran Job title Care Group Manage Email address gail.doran@uhs.nhs.uk Additional information

Gail Doran - Care Group Manager - CV&T, gail.doran@uhs.nhs.uk
John Watson - Care Group Manager - T&O, jonathan.watson@uhs.nhs.uk

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