Are you ready to take your IT career to the next level? This is your chance to join a market-leading automotive organisation as an IT Specialist. This opportunity offers a dynamic and innovative work environment, where youll play a pivotal role in supporting cutting-edge projects and driving technological excellence by supporting the business with IT. The role is initially a 12 month ftc with potential of going permanent based on the individual in post and business performance.
What You Will Do:
- Provide exceptional 1st and 2nd line IT support to internal and external users, both remotely and onsite.
- Take ownership of support tickets, ensuring incidents and service requests are resolved efficiently within agreed SLA targets.
- Collaborate with the Head of IT and the wider team to deliver improvement plans and strategic objectives.
- Lead local IT initiatives and support the maintenance and development of infrastructure and network systems.
- Manage IT assets, onboarding new users, and delivering IT inductions and training.
- Proactively monitor and manage the IT estate using various tools, ensuring the organisations IT environment runs smoothly and securely.
What You Will Bring:
- Proven experience in delivering 1st and 2nd line IT support with a proactive "can-do" attitude.
- Strong working knowledge of Windows Server, Microsoft 365, and networking technologies.
- Excellent problem-solving skills and the ability to communicate technical concepts clearly to non-technical users.
- A customer-focused mindset, with a commitment to delivering world-class service.
- Willingness to travel to other UK sites and occasionally overseas, as required, with a full, valid UK driving licence.
This role is integral to the companys mission of driving innovation and delivering exceptional service within the automotive industry. The IT Specialist will play a key role in ensuring the smooth operation of IT systems, supporting the companys ambitious goals and commitment to excellence.
Location:
This role is based in the Basildon area, Essex and is an onsite position.
Interested?:
Dont miss this exciting opportunity to join a forward-thinking organisation and make a real impact as an IT Specialist. Apply now to take the next step in your career!
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included