General Practice Care Navigator (Temporary Maternity Cover)
We are currently looking to recruit a part time medical receptionist to cover Maternity Leave at Euxton Medical Centre. The post is for a minimum of 18 hours per week worked over 3/4 days including both 8am starts and 18:30 finishes to cover for annual leave and sickness £12.21 per hour for Maternity Cover for 9 months. The successful candidate will support our current receptionist team.
Main duties of the job
The duties will include liaising with patients, attending to enquiries both over the phone as well as face to face. You will also manage the booking of appointments and cancelling of appointments for clinics in addition to dealing with all admin tasks generated by the GPs, issuing of prescriptions, email requests and scanning.
About us
Euxton Medical Centre is a small patient focused practice, with a small team who will always go above and beyond. The Practice pride ourselves on a high level of care while having a friendly and hard working approach and make all feel welcome.
Our Practice team includes GP Partners, Salaried GP's, Practice Nurses, HCA, FCPs, Clinical Pharmacist and Technicians, Medicine Co-ordinator along with an experienced admin team of Receptionists, Administrators and Secretaries.
Working with us provides inhouse training along with online training, staff wellbeing meetings, employee of the month awards, Team meetings.
Job responsibilities
You must be confident in using computers and also have previous usage of EMIS clinical systems. To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Person Specification
Experience
* Competent in use of MS office and outlook
* Ability to use own initiative
* Ability to be get along with other staff members, consultants, GPs Secretaries and patients
* Ability to work as a team member and on own
* Good organisational skills
* Flexible, cooperative and motivated
* Confident
* Understanding of safeguarding adult and children
* Able to work under pressure
* Understand the importance of patient confidentiality
* Experience of working within Primary Care
* Experience working within a GP Practice
Qualifications
* Experience of working in General Practice
* Experience of administrative duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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