Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world. To bring the company to the level we want it to be, we are looking for an IT Support Intern in the Group IT Department to join us in our Global Commercial site based in Coventry. Summary: We are seeking a proactive and detail-oriented IT Support Intern to join our IT team. This role will provide hands-on exposure to IT operations, business process management, asset lifecycle control, and end-user support. The ideal candidate is eager to learn, has strong analytical skills, and is motivated to contribute to daily IT service delivery. What you'll do: Business Process Management (BPM) Support Assist in documenting, updating, and maintaining business processes and workflows. Support process analysis efforts by collecting data, mapping current workflows, and identifying improvement opportunities. Collaborate with IT team members to ensure BPM documentation remains accurate and aligned with operational needs. IT Asset Inventory & Audit Support Support routine audits of IT hardware and software assets across the organization. Assist in maintaining inventory records, ensuring accuracy of asset locations, user assignments, and lifecycle status. Help track equipment check-ins/outs and ensure compliance with asset management procedures. Onboarding & Offboarding Process Support Assist in preparing IT equipment and accounts for new employees (laptops, user accounts, access rights, etc.). Support account deactivation, equipment return, and access removal during employee offboarding. Help maintain related documentation to ensure onboarding/offboarding tasks are completed on time. IT Ticket Analysis & Support Monitor the IT ticketing system and help categorize, assign, or resolve basic support requests. Perform initial troubleshooting for hardware, software, and network-related issues under guidance. Identify recurring issues and provide input on potential process or system improvements. What you'll bring: Currently pursuing a degree in Information Technology, Computer Science, or a related field. Basic understanding of IT systems, computer hardware, software applications, and networking concepts. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced environment with attention to accuracy and detail. Eagerness to learn and contribute within a collaborative team. Language: English and Mandarin - this is ESSENTIAL What we offer: In addition to a competitive salary, you will have access to the following benefits: 25 days’ holiday plus bank holidays pro rata. Pension scheme access. Private Healthcare. Group income protection based on length of service. Family Friendly policies. Exclusive Employee discount, wellbeing and recognition platform ForUSLOT. Additional Information: This role will be working from our Coventry office. This role will be working on-site, full time. Candidates must be eligible to work in the UK without VISA sponsorship. This is 3 month FTC contract for an internship. Our Company: Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world’s first all-electric hyper-SUV, and in 2023 Emeya, our fully-electric Hyper-GT. As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them. We're not just a car company; we're a diverse mix of talent from all walks of life. At Lotus, we firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organization. We welcome applications from individuals of all backgrounds and are dedicated to providing reasonable adjustments during the interview process. If you require any special assistance or adjustments, please let us know in advance so we can ensure a fair and accessible interview experience. Our goal is to create an environment where everyone can thrive. Do you want to know what Sophisticated, Rebellious and Pioneering mean for Lotus? Come and take a look at our career site and join the incredible adventure: STEP OUTSIDE THE ORDINARY - Lotus Cars