Role | Duty Manager
Location | Gutterball - Edinburgh
Salary | £12.71
Contract | 30 hours per week
About Us
Lane7 are the fastest growing and the market leading boutique bowling business in the UK, with multiple venues across three brands: Lane7, Level X and Gutterball. Think of us as your one-stop-shop for a great activity packed experience. Not only do we offer highly attractive bowling lanes, but also arcades, ping-pong, e-darts, virtual reality, karting and much more!
Could you be what were looking for?
Were looking for mega creative, passionate, and exciting people with huge personalities to join our management team and make our guest and team experience the best going. You bring the good vibes, we bring the opportunities to grow through our brand.
What is the ideal candidate?
Energetic and an infectious personality to give our guests the best possible experience
Creative and passionate with a can-do attitude when it comes to providing great customer service
Flexible with shifts and able to commute to the venue
A minimum of 1 years supervisor / management experience in the hospitality or Leisure sector
The Role
Ensure our guest journey is immaculate, from start to finish
Youre the port of call for our guests, whether you're checking them in, building their favourite cocktail or cleaning down their table
Ensuring everyone is enjoying a fully immersive experience
Represent the Lane7 brand to the best of your ability and immerse yourself in what is an amazing atmosphere to be part of!
Ensure our teams are following all health and safety and food management polices
Respond to complaints within the given parameters or escalate to the General Manager
Work alongside the management team to ensure all maintenance issues are reported and resolved quickly and efficiently
Lead shifts where appropriate ensuring all team members are fully briefed for the shift ahead
Maintiain great product knowledge of all F&B offerings ensuring team members are following our brand guidelines at all times
What Well Offer
When you join The Lane7 Group, youll spend the first few weeks learning the brand standards and getting to grips with the basics. We absolutely encourage progression from within we pride ourselves on our team development and whether youre with us while youre at Uni, or if youre here for the start of your hospitality career, well give you the skills and attributes you need to grow. Youll also get:
28 days holiday per year
Free bowling and activities for you and up to 3 others when you arent working (off-peak time)
25% off food and drink
Get involved with different social activities throughout the year through our team social calendar
Join your teams Monday bowling club
Annual team awards party
Access to our team wellbeing app to support in promoting mental health awareness and wellbeing in our teams.
Cycle2Work scheme partnered with Halfords
Refer a friend scheme
To Apply
All candidates must be fluent in written and spoken English and have the right to work in the UK.
Does this sound what youre looking for? Get in touch asap to find out more and join us!
TPBN1_UKCT