Overview
Opened 1997; 122 bedrooms; 80-seater Bar & Grill; 4 private event spaces - largest seats up to 80; Spa - 4 treatment rooms, relaxation area, manicure & pedicure stations, sauna. Whey Aye, you’re welcome in Newcastle. The hotel is housed within the former Co-operative Society warehouse, on the banks of the River Tyne at the foot of the Gateshead Millennium Bridge. United by seven iconic bridges across a bustling Quayside, the city is diverse and vibrant. Get ready to be charmed by the Geordie spirit in a city bursting with nightlife, an award-winning restaurant scene, attractions and museums. A go-to destination for nightlife, culture and events all year round.
About The Role
Cluster Events Co-ordinator
Rate of pay / Hours: £12.60ph / 30hrs
Contract type: Part Time
Location: Malmaison & Hotel Du Vin Newcastle
We’re looking for a Cluster Events Co-ordinator to join our team and play a crucial role in driving the meetings and events agenda for the cluster. You would handle high value enquiries including product launches, team meetings, large conferences, social celebrations and weddings, providing a varied workload within a dynamic close-knit team.
Reporting to the Cluster Meetings & Events Manager, your key objectives would be to handle enquiries effectively, contract event business and ensure strong product knowledge to execute a smooth customer journey from start to finish, including liaising on final details.
Key Responsibilities & Objectives
* To manage meeting, private event and wedding enquiries
* To drive occupancy and revenue for the meeting spaces within the hotel
* To drive occupancy of bedrooms, for MICE enquiries with groups attached
* To work according to the SOPs within the brand, ensuring adoption of best practice
* To ensure high level of attention to detail when creating proposals and function sheets for the hotel’s operation team
* To develop relationships and rapport with potential clients, adopting a consultative sales approach
* To ensure all deposits and final payments are received in a timely manner as per the brand SOP
* To confidently execute client site visits during their decision making process
* To support the Cluster Meetings & Events Manager with any other ad-hoc tasks as required
What We’re Looking For
* Communicates openly and clearly both verbally and in writing
* Manages time and resources effectively
* Prioritizes actions and completes tasks in a timely manner
* Acts on own initiative
* Has drive and hunger for sales
* Expresses confidence in own ideas
* Can handle more than one task at a time
Benefits
In Addition To Competitive Rates Of Pay We Offer
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night
* Discounted Friends and Family Room Rate with 50% off best available rate
* 35% off your bill when you dine in our Brasseries and Bistros
* Fully funded Apprenticeship programmes supporting your career development
* High Street Discounts on a range of shops, experiences, holidays and more
* Cycle to work scheme – save up to 40% on bikes
* Healthcare Cash Plans - dental, optical, medical and more from £5 per month
* Referral schemes that pay up to £1500
* A decent uniform that doesn’t look like the 70s
* Wellness & National Campaign Days Calendar with activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
* Wagestream for instant access to pay as earned
* Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
* We are a proud sponsor of The Brain Charity
* Employee Assistance Programme – free, confidential advice 24/7 to you and your family
Our Sustainability Goals
* 100% of electricity from renewable energy sources
* Recycle a minimum of 70% of hotel waste
* Chemical-free cleaning system in bedrooms and public areas; enzyme-based eco-friendly system in kitchens
* Volunteer to work for sustainable charities 2 days per year on full pay
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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