Fulfilment Supervisor - Nutrition Geeks
Competitive base + performance-based bonus
On-site - Luton (LU4)
Company Overview
The Mission: Make high-quality nutrition & supplements accessible and affordable to everyone.
Founded in 2020, Nutrition Geeks is one of the fastest-growing CPG brands in the UK - growing at an extraordinary pace and on track for nine-figure revenue. We’re the top-selling supplement brand on TikTok Shop and Amazon UK, and our DTC channel is scaling rapidly as our largest growth engine.
As we enter our next phase of growth, we’re building a team of A+ operators to help us scale globally while maintaining speed, accuracy, and exceptional customer experience.
Check us out here:
About the Role
As Fulfilment Supervisor, you’ll be a hands-on operational leader within our fulfilment and dispatch centre, owning day-to-day execution across picking, packing, and shipping.
This role sits on the floor, not behind a desk. You’ll work closely with Team Leaders and Shift Leads to keep orders moving, resolve issues in real time, and ensure standards are met — especially during peak periods.
It’s a great role for someone who is currently a Supervisor, Senior Team Leader, or Step-Up Lead, and wants more ownership, visibility, and progression in a high-growth environment.
What You’ll Own
Day-to-Day Operations
* Own fulfilment performance across assigned shifts (output, accuracy, efficiency, safety)
* Ensure orders are picked, packed, and dispatched on time and to a high standard
* Act as first point of escalation for operational issues on shift
* Monitor KPIs and address bottlenecks or errors quickly
* Maintain accurate systems, stock movements, and handovers
* Work closely with Production, Customer Service, and Logistics to keep operations aligned
People Leadership
* Support and coach Team Leaders and warehouse operatives on shift
* Help onboard and train new starters
* Support attendance, performance conversations, and day-to-day welfare
* Lead by example on the floor and set standards for pace, quality, and behaviour
Continuous Improvement
* Spot inefficiencies in processes, layouts, or workflows
* Suggest and support improvements to speed, accuracy, and cost
* Champion health & safety and operational best practice
* Use data and observation to drive better outcomes
Planning & Hands-On Support
* Support shift planning, resourcing, and peak preparation
* Produce basic daily/weekly performance updates
* Roll sleeves up during peak periods to support picking and packing
* Step up into broader responsibility as the operation grows
What We’re Looking For
* Experience as a Fulfilment Supervisor / Senior Team Leader in a warehouse, 3PL, or DTC environment
* Comfortable leading people on the floor in a fast-paced operation
* Strong understanding of picking, packing, dispatch, and stock control
* Confident using KPIs to manage performance day to day
* Hands-on, reliable, and calm under pressure
* Organised, proactive, and solutions-focused
* Ready to step up and grow with the business
What Success Looks Like
* Orders ship accurately and on time, even at peak
* Shifts are well-run, calm, and productive
* Team Leaders and operatives are supported and engaged
* Issues are solved quickly, not escalated unnecessarily
* The fulfilment operation scales smoothly as volumes grow
Why Join Nutrition Geeks?
* Be part of one of the UK’s fastest-growing eCommerce brands
* High-impact, visible role at the heart of the operation
* Genuine opportunity to step up into a Fulfilment Manager role over time
* Fast-moving environment where good performance is recognised quickly
Benefits
* Competitive base salary (DOE) + performance-based bonus
* 30 days holiday (including Bank Holidays)
* Company pension
* Free Nutrition Geeks supplements
* Rapid career progression opportunities
If this sounds like you, hit apply or email Sam at sam@hypergrowthrec.co.uk to find out more.
Nutrition Geeks is committed to building a diverse, driven team. We welcome applicants from all backgrounds and will support you throughout the recruitment process - please let us know if you need any adjustments.