Lettings Coordinator (up to £32k + bonus, Guildford/Farnham, office-based)
Salary Up to £32,000 + bonus
Location Guildford / Farnham
Hours Monday-Friday, 9:00am-5:30pm
About My Client
A highly regarded global property consultancy with a strong presence across the UK, known for delivering a premium service across residential lettings. The business combines structured processes with a collaborative team culture, offering clear progression, excellent training and long-term career opportunities.
The Role
This is a key support role within a busy lettings team, focused on ensuring the smooth onboarding and marketing of properties while keeping operations running efficiently. You'll act as a central point of coordination between landlords, tenants and internal teams, ensuring compliance, accuracy and a high standard of service throughout the lettings process.
Key responsibilities
* Managing landlord onboarding from compliance through to marketing
* Sending out paperwork and ensuring properties are fully compliant
* Creating and maintaining accurate property records on internal systems
* Booking photography, floorplans and EPCs with external suppliers
* Liaising with internal teams to ensure all documentation is in place ahead of move-ins
* Handling incoming calls and enquiries professionally
* Providing feedback to landlords, tenants and applicants
* Preparing marketing materials and market appraisal packs
* Supporting with audits and ensuring adherence to procedures
* Managing invoices, expenses and general administration
What You'll Need
* Minimum 1 year's experience within an administrative role
* Ideally experience within lettings, estate agency or property
* Strong organisational skills and ability to manage a busy workload
* Excellent written and verbal communication skills
* High attention to detail and accuracy
* Confident IT skills including Microsoft Office
* Professional telephone manner and client-facing confidence
* A proactive and team-focused approach
What's on Offer
* Competitive salary with bonus structure
* Structured training and progression opportunities
* Supportive and collaborative team environment
* Access to a strong benefits package
* Opportunity to join a well-established, reputable brand