Overview
Hello from Joyville!
Joyville, Inc. is the parent company of four growing retail brands: Favor the Kind, ROAM Fine Goods, Earnest John, and The Friend Ship.
At Joyville, we believe in creating workplaces that spark joy and nurture growth—for our team and our customers alike.
* Culture: A safe, kind, and gossip-free workplace where growth is nurtured.
* Business: Infinite possibilities powered by teamwork. Our store bonus program rewards sales growth and collaboration.
* Leadership: Goal achievement and autonomy are encouraged. Career development is available to all who seek it.
About the Role
We are seeking a Sales Captain for our ROAM Preston Royal store. This leadership role is central to driving store success through sales, client relationships, and team development.
As a Sales & Styling Captain, you will:
* Lead on the sales floor, styling and curating gifts for customers.
* Develop and maintain strong relationships with loyal customers through clienteling programs.
* Act as Manager on Duty (MOD) three days per week.
* Build community connections that expand brand awareness and loyalty.
* Partner with buyers to ensure product mix reflects customer needs.
* Assist planning and execution of in-store events.
* Contribute to and participate in social media content
* Manage the store’s donation and hospitality programs.
* Create merchandising opportunities that highlight product stories.
What We’re Looking For
* Passion for delivering exceptional customer experiences.
* Retail and clienteling experience (required).
* A love for fashion, styling, and current trends.
* Strategic thinker with strong planning and execution skills.
* Excellent communicator, able to align teams through clear direction and feedback.
* Leadership qualities—able to set high standards, train others, and lead by example.
What a Typical Week Looks Like
* A predictable 40-hour schedule
* Every other weekend off
* 3 days per week serving as MOD
Required Skills
* Enthusiasm: Authentic interest in serving customers with joy.
* Goal-Driven: Ability to recognize, strategize, and act on growth opportunities.
* Leadership: Accountability to high standards while mentoring others.
* Experience: Prior retail experience is a must.
Salary & Benefits
* We offer a transparent pay scale based on leadership skills.
* Paid Time Off: 15 days + ability to earn 5 additional days with overtime conversion
* 6 paid holidays
* Health benefits: $375/month toward company-sponsored coverage
* 401K with company match
* Employee discount
If you’re energized by building customer relationships, leading with kindness, and driving sales in a values-first environment, we’d love to meet you.
Apply today to join the Joyville team at ROAM Fine Goods – Preston Royal.
In addition to submitting your resume and cover letter, please complete this quick survey: https://surveys.cultureindex.com/s/4FED860000/83751
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