Job Summary
We are looking for a passionate and experienced Pharmacy Dispenser to join our dynamic and busy outpatient pharmacy team at UHCW. As part of our evolving pharmacy service, you'll have the opportunity to demonstrate our core values: supportive, progressive, and diverse. If you're looking to join an organisation that values and supports its team, we would love to hear from you.
Main Duties
* Prepare labels using the pharmacy computer system CMM and correctly assemble outpatient, private and oral chemotherapy prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).
* Manage stock, including ordering, receiving and checking off stock; query and work with the procurement team to resolve stock queries and discrepancies.
* Remove expired, unwanted and overstocked drugs and inform a senior member of staff.
* Empty returned or unwanted medication and sort drugs for destruction or recycling in accordance with COSHH regulations and SOP.
* Hand out medicines, sell over‑the‑counter products and undertake relevant stock procurement duties to maintain and improve retail sales.
* Minimise waiting times while maintaining professional standards.
* Strive to achieve and maintain best professional practice and work toward achieving business KPI targets.
* Assure service quality and patient safety by following SOPs and the Health and Safety policy.
* Offer suggestions to improve the way we work by utilising best practices.
* Maintain excellent working relationships and good communication with patients and Trust employees, contributing to a supportive team ethic.
Communications and Working Relationships
* Respond to telephone and face‑to‑face queries of a routine pharmaceutical nature from patients or their representatives, and refer queries to the pharmacist when appropriate.
* Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption.
* Respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.
* Select and recommend suitable products and provide advice on their correct use.
About Us
SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides outpatient pharmacy facilities, estates and facilities management, private patient services and consultancy services to NHS Trusts.
Benefits
We offer a competitive salary of £27,574 per annum, a permanent full‑time contract, and a benefits package after a six‑month probationary period. Benefits include automatic enrolment to the company pension scheme with a 5% contribution, a car lease scheme, home & electronics scheme, discounted leisure and travel, retail discounts, a cycle‑to‑work scheme, and 24/7 Employee Assistance Programme.
Details
Location: University Hospital Coventry & Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX
Contract: Permanent
Working pattern: Full‑time
Person Specification
Essential Qualifications
* NVQ Level 2 in Pharmacy Services
* GCSE at Grade C or above in Maths and English
* UK Pharmacy dispensing accreditation and experience
Desirable Qualifications
* Previous outpatient pharmacy experience
* Previous hospital pharmacy experience
Skills
* Healthcare assistant course – sales of over‑the‑counter medicines
* Dispensing of hospital prescriptions
Personal Qualities (Essential)
* Able to work well in a team
* Able to work well under pressure
* Patient focused
* Confident and articulate
* Able to communicate well with other colleagues within hospital setting and patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure check with the Disclosure and Barring Service (formerly CRB) to verify any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer Details
SWFT Clinical Services Ltd
University Hospital Coventry & Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX
Website: https://swftclinicalservices.co.uk/default.aspx
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