Our client based in Walsall is seeking a Fuel Controller who is responsible for efficiently planning and scheduling fuel deliveries and communicating with customers. Working within a busy team the role is very busy and varied and the company offer good growth and career opportunities. Free car parking and refreshments Flexible and understanding work environment Working 8:00am 5:30pm Monday Friday with an hours lunch The Role: As a Fuel Controller, you will: Take ownership of an allocated Depot fuel management service, by planning, scheduling and processing orders to completion Maximise the potential fuel income by upselling the fuel management service to meet budgetary targets Deliver service levels that promote the company, resulting in repeat business and recommendations Ensure incoming telephone calls and emails are answered quickly and dealt with promptly Convert incoming telephone and Sales Manager's enquiries. Liaise with fuel partner where required to outsource fuel deliveries, providing accurate information to ensure deliveries are successful Ensure customer fuel related callouts/breakdowns are handled professionally, quickly and efficiently Liaise with the Hire Desks/Technical Team to resolve any telemetry issues with equipment on hire Ensure all fuel contracts contain equipment/contact details that are up to date and accurate Notify customers of any extra contract charges prior to completion and obtain written The Candidate: For the Hire Controller role, you should have: Previous Fuel planning experience Strong organisational and communication skills, written and verbal. Good negotiation skills Ability to work autonomously and within strict deadlines to high standards with excellent attention to detail Excellent at forging relationships across all levels of the business and with customers Proficient with all Microsoft packages (Excel, PowerPoint, Word and Outlook) As a Fuel Controller, you will receive a competitive salary, enjoy the convenience of free car parking and refreshments, along with a flexible and understanding work environment that supports your professional growth. If you have experience or interest in roles such as Fuel Controller, Hire Controller, Equipment Coordinator, Rental Manager, Operations Controller, Logistics Coordinator, or Customer Service Manager, you might find the Fuel Controller position to be a perfect fit for your skills and ambitions.