Overview
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Do you have experience in the Lettings Industry and want to put those skills to effective use? Are you enthusiastic about providing great customer service? This is a fantastic opportunity to join our established residential lettings team as a Senior Property Manager. This is the perfect role for a Property Manager or Lettings Negotiator who wants to take the next step in their career.
As a market leading Agent, we’re on the lookout for people with excellent communication and relationship skills and a passion for delivering a quality customer service!
Responsibilities
* Assisting the Manager to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals.
* Assisting with training and coaching Property Managers within your team.
* Monitoring the team\'s customer service Key Performance Indicators.
* Supporting and advising Property Manager on maintenance works, end of tenancy deposits, safety certification and compliance.
* Using your lettings knowledge and experience to help colleagues with daily queries and more complex letting situations.
* Managing a small portfolio of properties, including coordinating repairs and maintenance, organising safety inspections, managing remedial works, consulting with landlords after regular property visits and assisting customers with general tenancy queries.
About You
* Experience in residential lettings is essential
* Excellent communication skills – both written and verbal
* Good at building and maintaining relationships with customers and stakeholders across the business
* Effective in time management and managing expectations
* Naturally robust with a ‘can-do’ attitude
* Initiative-taking – able to work independently whilst maintaining a role as part of our team
Opportunities
* Full training provided, including Senior Property Management and Team Leader development
* Excellent career progression, with opportunities across the business
* Qualifications in residential lettings
Benefits
* Aviva Digi care + workplace / Car leasing and cycle to work scheme
* Colleague discount scheme / Perks at work / Gym discounts
* Life assurance / Workplace pension scheme
Slater Hogg & Howison is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. We are committed to building a diverse, inclusive and authentic workplace. If your experience doesn\'t fit every aspect of the job description, we encourage you to apply anyway.
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Management
Location: Glasgow, Scotland, United Kingdom; Gourock, Scotland, United Kingdom
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