**Santander UK** is looking for a **Technology & Operations Risk Manager** based out of **Unity Place, Milton Keynes or Glasgow.*** Providing independent oversight and challenge of Technology & Operations risk, ensuring alignment with Operational Risk Management frameworks.* Reviewing and challenging Risk & Control Self-Assessments (RCSA), ensuring completeness, accuracy, and robust control design.* Ensuring quality and integrity of Risk & Control Profiles (RCPs), including risk identification, control mapping, and residual risk assessment.* Overseeing risk data within tooling (e.g. Heracles), ensuring alignment across risks, issues, events, and risk appetite statements.* Monitoring adherence to Risk Appetite Statements (RAS), supporting breach management, root cause analysis, and remediation tracking.* Challenging control effectiveness, thematic reviews, and testing outcomes to identify systemic weaknesses.* Producing and analysing risk MI and reporting, identifying emerging risks, trends, and control gaps.* Driving continuous improvement of governance artefacts, processes, and risk engagement models across T&O.* Experience in technology risk, cyber risk, or operational risk within financial services (Required).* Experience providing independent oversight, challenge, or audit of control environments (2LoD or equivalent) (Required).* Experience working with RCSA, risk frameworks, and control assessment methodologies (Required).* Experience producing risk reporting and MI for governance forums (Required).* Strong knowledge of cybersecurity risk, IT risk, and control frameworks (e.g. NIST, ITIL) (Required).* Experience with risk tooling and data management (e.g. Heracles or similar platforms) (Required).* Understanding of risk appetite frameworks, RCSA processes, and control testing methodologies (Required).* Knowledge of technology architecture, cyber threats, and vulnerability management concepts (Required).* Experience analysing risk data, events, and trends to identify control weaknesses (Required).* Familiarity with regulatory expectations (FCA/PRA) and operational risk frameworks (Required).* Strong analytical thinking and problem-solving capability (Required).* Ability to challenge effectively and influence stakeholders across multiple levels (Required).* Strong communication skills, translating technical risk into business impact (Required).* High attention to detail and commitment to data accuracy and governance (Required).* Ability to work across teams and drive collaboration in complex environments (Required).- This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location**Salary Range:** £64,000.00 - £96,000.00 per annum (depending on experience)* **Competitive rewards** that reflect the real impact you make and the value you bring.* **Wellbeing that goes beyond work** — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.* **Support for every life stage** — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.* **Time to give back** through volunteering opportunities that let you make a difference in the communities we serve.* **Global growth opportunities** to shape your career, learn new skills and explore what’s possible across our international network.
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