Senior Salesforce Administrator - "Global life-science leader"
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Job Details
* Title: Senior Salesforce Administrator
* Location: UK
* Type: Home-based, Full-time, Permanent
About Labcorp
Labcorp is a global leader in innovative laboratory services, supporting healthcare providers, pharmaceutical companies, researchers, and patients worldwide. With over 60,000 employees, we leverage cutting-edge science and technology to address major health challenges and advance healthcare breakthroughs.
Role Overview
As part of the Commercial Operations team, the Senior System Administrator will oversee the maintenance and daily operations of the Labcorp BLS CRM system (Salesforce) and related tools. The role involves end-user support and requires technical expertise and business understanding.
Key Responsibilities
1. Serve as the lead Salesforce Administrator for the Labcorp BLS CRM system, managing system functionality, troubleshooting, and support.
2. Build and maintain relationships with users across Sales, Proposal Management, Marketing, Finance, and Contracts.
3. Lead Salesforce-related projects, translating business needs into technical solutions.
4. Support Salesforce governance processes.
5. Understand technical requirements related to Salesforce Automation, Microsoft Exchange, SQL Server, Active Directory, and IIS.
6. Communicate effectively to promote system adoption and provide training.
Qualifications
* Bachelor’s degree or equivalent experience.
* Minimum 3 years of Salesforce experience.
* Salesforce Administrator Certification and Advanced Administrator Certification.
* Experience with B2B sales environments.
* Preferred: Platform App Builder and Sales Cloud Consultant Certifications; experience in life sciences industry.
Skills and Attributes
* Excellent customer service and communication skills.
* Strong MS Office skills, especially Excel, Word, Outlook, PowerPoint.
* Ability to multitask, prioritize, and meet deadlines.
* Analytical mindset and positive attitude.
Benefits & Culture
Enjoy work-life balance, flexible hours, and comprehensive training programs. Be part of a global organization committed to innovation and employee development.
Equal Opportunity Statement
Labcorp is an equal opportunity employer, fostering diversity and inclusion. We consider all qualified applicants without regard to race, gender, disability, or other protected characteristics.
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