Estimating Administrator / Customer Service
Peterborough
At Build Recruitment, we work exclusively with built environment specialists around the UK.
Our client is a leading UK passive fire protection company and they are looking for an estimating administrator / customer service advisor to join their thriving team in Peterborough on a full time permanent basis.
This is an office based role and you will be joining a brilliant team. Please see the job description, roles, responsibilities and requirements below and apply today if you are interested. Previous experience in the fire protection industry is beneficial but not essential.
Starting salary: £25,000 per annum but is negotiable depending on experience.
Working hours – 8AM-5PM Monday to Friday.
Role Responsibilities:
• Accurately entering data into company databases, systems, or spreadsheets.
• Keeping clients updated with progress of quote status
• Reviewing data for consistency, completeness, and compliance with standards.
• Correcting errors in data and flagging discrepancies.
• Updating existing records and ensuring data is up to date.
• Ensuring the data entered follows specified formats and guidelines.
• Using data entry tools or software to input a high volume of data
• Using multiple CRM systems
• Maintain accurate records and feedback for reporting and analysis purposes.
• Oversee your own inbox as well as multiple shared mailboxes.
• Prepare reports and documents.
• Provide general administrative support.
• Perform other duties as assigned by senior management.
Requirements:
• Strong organizational and time management skills
• Strong communication / Customer service
• Proficient in Microsoft Office (Word, Excel)
• Excellent communication and interpersonal abilities
• Attention to detail and ability to multitask
• Flexibility to adapt to changing needs, as well as working individually or as part of a team.
Our client offers some brilliant benefits so please apply now if you would like to hear more.