Join to apply for the Platform Delivery Consultant role at Benifex Nordics
3 weeks ago Be among the first 25 applicants
Join to apply for the Platform Delivery Consultant role at Benifex Nordics
We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.
Why should you apply?
* Autonomy: manage your own workload and decide how to deliver your work
* Customer ownership: developing meaningful relationships to achieve project success together
* Progression: clear progression path to Senior Consultant
* Learning: develop customer facing, critical thinking and technical skills
* Top 10 Employer, Sunday Times Best Places to Work Awards
* Work for a profitable, fast-growing market leader in the online reward and benefits space
**Please note we are unable to offer visa sponsorship and require to people to be based in the UK for this position**
Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.
Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more
Your birthday off
???? Healthcare cash plan to cover the costs of day-to-day healthcare
Income Protection (75%) and life assurance (4x salary)
Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
️ Work from Anywhere policy for 90 days
️ Buy and Sell scheme for holidays
£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!
As a Platform Delivery Consultant you will play a critical role in setting up our customers for success. You will own a portfolio of customers, responsible for both new customers and renewals, leading smaller implementations and supporting Seniors/Leads on larger, more complex implementations.
You will work closely with each customer to ensure we are meeting their needs and they are getting the most out of our platform. This means taking them from requirement refinement and solution design, to technical implementation and testing, finally to go-live.
* Take ownership of a customer portfolio, predominantly formed of key account renewals or lower complexity schemes.
* Gather and document customer requirements, producing detailed designs that address specific customer needs while adhering to best practices.
* Design technical solutions that help customers to achieve their overall project goals, ensuring feasibility of requirements can be delivered within our technology.
* Configure OneHub to meet customer requirements.
* Guide Customers through Customer Acceptance Testing (CAT) phase, ensuring seamless communication, addressing feedback, and facilitating a successful and satisfactory testing process.
* Self-organise and manage your work schedule throughout the year, ensuring effective future utilisation planning.
* Collaborate effectively with a diverse range of stakeholders, spanning internal teams and external parties, to ensure streamlined communications and successful outcomes.
* Proactively mitigate risks within the project portfolio, working closely with the Manager to solve issues.
* Ensures project collateral and tracking measures are accurate at all times.
* Achieve high quality outcomes for your customers, measured against defects raised, timeliness and NPS.
What are we looking for?
* Technical proficiency. An interest in technology (current role, self-study, education) with ideally the ability to programme in one language (C# / SQL knowledge would be preferred)
* Some exposure or knowledge of Project Management. Managing multiple tasks across multiple stakeholders, managing risks and issues, prioritising workload.
* A logical & critical thinker, the ability to systematically work through problems.
* Detail orientated, quality driven and a meticulous planner.
* Effective communicator. Comfortable communicating complex, often technical, points in ways appropriate to audiences that may vary from non-technical to highly technical, and through various verbal and written methods.
* Ability to skilfully navigate difficult conversations with fairness and empathy.
* Team player.
Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.
Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.
Initial informal call with the Talent team
Online tests in numeracy and logical reasoning
Interview with the hiring manager and a member of the team
Final interview with the Director
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.
We are a proud member of the Disability Confident employer scheme.
If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Other
Job function
* Job function
Project Management and Information Technology
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Benifex Nordics by 2x
Get notified about new Delivery Consultant jobs in Southampton, England, United Kingdom.
Bournemouth, England, United Kingdom 2 days ago
Andover, England, United Kingdom 1 day ago
Eastleigh, England, United Kingdom 1 day ago
Whiteley, England, United Kingdom 1 week ago
Durley, England, United Kingdom 1 month ago
Andover, England, United Kingdom 6 days ago
Bournemouth, England, United Kingdom 1 week ago
Training Programme Director - Genitourinary Medicine
Nursling, England, United Kingdom 2 weeks ago
Gosport, England, United Kingdom 1 week ago
Kent, England, United Kingdom 2 weeks ago
Portsmouth, England, United Kingdom 1 week ago
Fareham, England, United Kingdom 1 week ago
St Helens, England, United Kingdom 2 weeks ago
Bournemouth, England, United Kingdom 2 days ago
St Helens, England, United Kingdom 3 weeks ago
Motor Neuron Disease Association Senior Research Nurse
Southampton, England, United Kingdom 19 hours ago
Salisbury, England, United Kingdom 1 day ago
Fareham, England, United Kingdom 2 days ago
Southampton, England, United Kingdom 1 day ago
Hursley, England, United Kingdom 1 week ago
Hampshire, England, United Kingdom 1 week ago
Stoke, England, United Kingdom 5 days ago
Technology Business Analyst – Process Optimisation and Digitisation
Southampton, England, United Kingdom 1 week ago
Southampton, England, United Kingdom £27,500.00-£35,000.00 2 weeks ago
Winchester, England, United Kingdom 4 days ago
Portsmouth, England, United Kingdom 4 days ago
Portsmouth, England, United Kingdom 3 weeks ago
Southampton, England, United Kingdom £65,000.00-£70,000.00 16 hours ago
Principal or Associate Electrical Engineer
Bournemouth, England, United Kingdom 23 hours ago
Ferndown, England, United Kingdom 22 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr