About The Role
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Are you passionate about delivering high-quality digital solutions that make a real difference? At LiveWest, we are looking for a proactive and detail-oriented Quality Assurance Analyst to join our dynamic team. You will play a key role in ensuring our systems and services meet the highest standards, supporting strategic projects and business-as-usual upgrades that impact thousands of lives across the South West.
Key Responsibilities:
* Test Planning & Execution: Collaborate with the Implementation and Quality Assurance Manager to develop and execute test plans for strategic projects and system upgrades.
* Script Development: Create and maintain test scripts based on business requirements, ensuring comprehensive coverage and traceability.
* Regression & Automated Testing: Execute regression tests and maintain automated testing suites to accelerate delivery and ensure system stability.
* Defect & Issue Management: Log, track, and drive resolution of defects, performing root cause analysis to prevent recurrence.
* UAT Coordination: Lead user acceptance testing phases, including scripting, data preparation, and stakeholder coordination.
Why Join LiveWest:
At LiveWest, we don’t just build homes—we build futures. As a Quality Assurance Analyst, you will be part of a forward-thinking organisation that values innovation, collaboration, and continuous improvement. You will work in a supportive environment where your ideas are heard, your growth is encouraged, and your work has a meaningful impact on the communities we serve. Join us and help shape the future of housing through technology and quality.
This role is being offered on a full time, permanent basis working 37 hours per week. Hybrid working is available for this role working 2 - 3 days per week in the Exeter, Weston-super-Mare or Tolvaddon office, dependent on business need. The successful applicant will need to live within a commutable distance to one of the 3 offices.
For further information about this role, please view our candidate information pack.
About The Candidate
htmlQuality Assurance Analyst - Role Requirements
To be successful in your application for the role of Quality Assurance Analyst, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:
* Proven track record of test execution, including the maintenance and creation of test scripts.
* Experience in creating well-structured tests from business / technical requirements.
* An understanding of the test lifecycle, experience in the identification of test data requirements, test harnesses and test environments.
* Experience of working in an IT team to collaboratively deliver solutions.
* Strong interpersonal skills including the ability to engage across all levels of the organisation.
* Excellent problem solving skills.
* Ability to clearly present technical information to non-technical colleagues.
* A systematic and planned approach with an ability to work under pressure, plan time effectively and work to deadlines.
Desirable:
* Familiarity with automated testing tools and techniques.
* Experience of working with Business Colleagues for requirements engineering.
* Degree in a relevant subject (e.g. Computer Science).
* Any BCS accreditation in Testing.
* Any other relevant testing qualifications.
Please note: we are unable to provide visa sponsorship for this role; therefore, you must have the right to work in the UK to submit an application for this role.
About The Company
Our Reward and Benefits:
* Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance.
* Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
* Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
* Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
* Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
* Family Support: Policies designed to help you balance work and family life, including a new child payment.
* Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
* Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
* Giving Back: Up to four paid volunteering days a year to support our communities.
About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website.
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