Job Title: Field Application Engineer – Hyperscale Data Centres
Location: England (Remote)
Industry: Data Centre Cabling Infrastructure
About the Company:
Our client is a global leader in cabling infrastructure solutions for hyperscale data centres. They work with some of the largest data centre operators in the world, delivering high-performance, reliable solutions that keep critical infrastructure running smoothly.
About the Role:
We are seeking a skilled Field Application Engineer to join our client’s team and support their hyperscale data centre customers. This is a hands-on technical role focused on troubleshooting, testing, and resolving customer issues on-site. The ideal candidate will be comfortable working in live data centre environments, diagnosing problems, and explaining technical issues clearly to customers.
Key Responsibilities:
* Provide on-site technical support for cabling infrastructure in hyperscale and enterprise data centres.
* Perform testing, troubleshooting, fault-finding, and issue resolution on cabling systems.
* Collaborate with customers to identify root causes of issues and explain findings in a clear, professional manner.
* Work closely with internal engineering teams to escalate and resolve complex problems.
* Support product deployment, commissioning, and validation activities.
* Document field activities, findings, and customer feedback to support continuous improvement.
* Travel up to 50% to customer sites as needed (domestic and/or international).
Key Requirements:
* Experience working in data centre environments (hyperscale experience a plus but not required).
* Strong technical background in structured cabling systems, connectivity, or network infrastructure.
* Hands-on experience with testing, troubleshooting, and fault-finding in a live environment.
* Excellent communication skills with the ability to explain technical issues to non-technical stakeholders.
* Ability to work independently and adapt to changing customer needs.
* Willingness to travel frequently (up to 50%).
Why Join:
* Work with a leading global manufacturer in a fast-growing industry.
* Gain exposure to cutting-edge hyperscale data centre environments.
* Competitive compensation package, including travel allowances.