Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and development, with opportunities to fast-track your career
* Free game vouchers every month
* 30% discount on food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
* Financial long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of the customer experience!
No two shifts are the same; you might be welcoming customers at reception, hosting parties, or serving food & drinks. Your professional, energetic, and enthusiastic approach will ensure customers have an enjoyable and value-for-money experience.
Team Members are trained across all key areas of the centre to support and add value at every stage of the customer journey, including potential work in the kitchen.
Opening Hours and Shift Patterns:
Our centres are open seven days a week, from 9am to midnight, with peak times during evenings, weekends, and school holidays.
Typical shifts include:
* Weekday mornings: 09.00 - 17.00
* Weekday evenings: 17.00 - 00.00
* Weekend mornings: 09.00 - 18.00
* Weekend evenings: 16.00 - 01.00
Shift times may vary by centre, and younger team members may work until midnight. Full training and development are provided to support your success and career growth.
To be successful, we look for:
* Excellent customer service and communication skills
* High energy and adaptability in a fast-paced environment
* A friendly, supportive team player
* Flexibility with working hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for affordable fun and healthy competition.
Since going public in 2016, we've expanded to 75 UK centres and 15 in Canada, operating under various brands. We are committed to growth, innovation, and diversity, fostering an inclusive workplace that values all contributions.
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