About us
We are DS Smith, together with International Paper, a global leader in sustainable packaging solutions and other fibre-based products. Our team of over 65,000 experts in innovation, manufacturing, design, sales, sustainability and supply chain work to create safer and more productive solutions for the world.
About the role
Learning & Development Specialist – reporting to the Head of Leadership and Functional Development, this role focuses on designing, producing and managing learning initiatives within the Sales, Marketing & Innovation (SMI) division to drive improved performance.
Key Responsibilities
* Design, create and deploy fit‑for‑purpose learning initiatives using blended learning methodology, working closely with SME’s and digital tools to create flexible and innovative learning solutions across SMI that follow 70-20-10 methodology.
* Work with SME’s to design content and convert their expertise into effective learning experiences, including producing eLearning modules with authoring software.
* Ensure that learning solutions are translated to a high quality in close collaboration with sub‑regional Talent Leads and Learning Experience Platform, supporting channel setup, eLearning upload and module assignment.
* Write relevant communications, issue communications and follow up, reporting on activity and completion rates.
* Provide administrative and logistical support before, during and after training sessions conducted by the SMI Talent Team – schedule sessions, maintain key development records and compile post‑training surveys and statistics.
* Coordinate and monitor SMI learning programmes, develop necessary supporting materials and communications, deploy and maintain learning tools, and provide assessment reports on all L&D activities to evaluate effectiveness and return on investment.
About You
* Qualified to Degree level, or equivalent experience in L&D.
* Experience creating and implementing e‑learnings using Articulate 360 is a must.
* Experience assessing capability and critical gaps at individual and organisational levels.
* Competent in 70/20/10 methodology.
* Excellent project management skills, with the ability to prioritise workload versus deadlines.
* Proficient in Microsoft Office.
* Experience working in a large, matrix organisation.
* Excellent command of English; knowledge of other European languages is a plus.
* Ability to confidently engage stakeholders at all levels, being credible and persuasive.
* Flexibility, reliability, resilience and tenacity.
Location
London (Paddington) – hybrid.
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