Help shape the future of housing technology
At Alertacall, we combine smart technology with genuinely caring people to help thousands of older & vulnerable residents feel safer, more connected and better informed every day. We work with housing providers across the UK, helping them improve resident engagement, modernise services and prepare for the future through a range of innovative digital solutions.
Now, we’re looking for a commercially minded Client Development Manager to join our growing sales team, focused on developing new business opportunities across the social housing sector.
This role isn’t about sitting behind a spreadsheet, sending emails all day. It’s about building relationships, spotting opportunities, opening doors, understanding client challenges and helping organisations deliver meaningful change for their residents and staff.
You’ll work directly with senior decision makers across the social housing sector, representing a company with a strong reputation, ambitious plans and services that genuinely make a difference.
What you’ll be doing
No two weeks are ever quite the same, but you’ll typically be:
* Attending industry events, networking opportunities and client meetings across the UK
* Identifying & developing new business opportunities within the social housing sector
* Building relationships with stakeholders at all levels – from frontline teams through to senior leadership
* Managing prospects through the full sales journey – from initial conversations through to contract agreement
* Delivering presentations, demonstrations and proposals that bring our services to life
* Working closely with Marketing, Operations, Customer Success & Technical teams to support successful implementations
* Taking ownership of your pipeline and keeping opportunities moving forward
* Helping shape how we continue to grow as a business
Once you’ve completed your induction and developed a strong understanding of our services, sector and approach, we’ll trust you to get out there, build relationships and make things happen, with support always available when needed.
Who we think will do well
You’ll already have experience in a business development or sales role where relationship-building, commercial awareness and persistence really matter.
You’ll ideally already work either within social housing or have experience selling into the sector through a supplier or partner organisation. Either way, understanding the sector and its challenges will give you a real head start.
We’re looking for someone who is:
* Confident speaking with people & building trust quickly
* Commercially aware & naturally curious
* Comfortable picking up the phone & creating opportunities
* Organised & self‑motivated
* Comfortable presenting to groups & senior stakeholders
* Positive, proactive & willing to get stuck in
* Comfortable managing long‑term, consultative sales opportunities involving multiple stakeholders
You’ll also need to be comfortable using standard business tools, including Office, Google Suite & CRM systems.
We’re looking for someone who is ambitious, self‑driven and excited by the opportunity to help grow a business with genuine momentum. In return, you’ll be given trust, autonomy and the support needed to succeed.
A bit about us
Alertacall was founded in 2004 and today helps thousands of people across the UK through a range of technology‑enabled services.
Our teams work across housing, health & social care, combining innovative digital services with human contact to improve safety, contact and independence.
We’re proud to have won national awards, built long‑term client partnerships and created a culture where people genuinely care about what they do.
The practical stuff
* Full‑time role
* Primarily home‑based, with a mix of virtual and face‑to‑face meetings
* Main commercial hub based around Warrington
* Salary: £45,000 – £55,000 depending on experience – plus uncapped sales‑based commission
Alertacall Ltd
45 Crescent Road
Windermere
LA23 1BL
United Kingdom
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