Overview
We are seeking a Senior IT Engineer to join our client's dynamic and fast-paced team.
This is a hands-on role requiring deep technical expertise, strategic thinking, and strong problem-solving skills.
Responsibilities
* Provide remote support to investigate and resolve customer technical issues.
* Assist with IT infrastructure projects, including cloud migrations and network upgrades.
* Maintain and troubleshoot core infrastructure components such as servers, firewalls, and networking equipment.
* Support and manage Microsoft 365 and Azure environments, including security policies, data management, and user administration.
* Configure, maintain, and troubleshoot backup solutions.
* Conduct site visits for onboarding, troubleshooting, and project-related work.
* Document processes and solutions clearly and accurately.
* Proactively monitor systems and perform regular health checks to ensure the stability of client environments.
* Stay up-to-date with new technologies and provide recommendations to improve IT systems and workflows.
Skills & Qualifications
* 5+ years' experience in a senior IT engineering or infrastructure role.
* Strong knowledge of network infrastructure, Windows environments, virtualization, and cloud technologies.
* Extensive knowledge of Azure environments.
* Experience with tools such as Active Directory, Office 365, Exchange, Azure/AWS, VMware/Hyper-V.
* Networking technologies (e.g., Wireshark, routers, firewalls and switches).
* Proven ability to lead projects and solve complex technical challenges.
* Excellent communication, documentation, and interpersonal skills.
* Relevant certifications (e.g., Microsoft, Cisco, AWS, CompTIA) are desirable.
* SharePoint
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